Zero-hours Contracts
Debate between Lord Laming and Baroness Neville-Rolfe
Baroness Neville-Rolfe
Indeed, my noble friend is right. For some, this type of flexible working is a way to enter the labour market. It can open a door to employment for parents or students. The CIPD research shows that 60% of those on zero-hours contracts are satisfied with their job compared to 59% of those in permanent employment, and 65% are happier with their work/life balance compared to 58% in permanent employment. They have an important role, but of course it is important to make sure that the detail is right, and that is why we have banned exclusivity.
Lord Laming (CB)
My Lords, does the Minister agree that there is a huge difference between someone working in the same place on a zero-hours contract and someone who has to move from place to place in their work? A carer is a very good example. A carer may be given only 15 minutes—which seems extraordinary—to deal with the personal needs of some very vulnerable person, and then there is the travel time. Will the Minister say something more about whether the Government are going to address this fundamental issue about the difference between somebody who is located in one place and somebody who is moving perhaps six or seven times during the day?
Baroness Neville-Rolfe
My Lords, as I have already said, the relevant authorities are looking at this to ensure that we have a high-quality service and that the terms are fair. I should make it clear that time spent travelling directly between assignments or on standby at work during quiet periods generally counts as time worked for national minimum wage purposes. This often works better than we think, but it is of course an important area to look at.