Lord Kennedy of Southwark
Main Page: Lord Kennedy of Southwark (Labour - Life peer)Department Debates - View all Lord Kennedy of Southwark's debates with the Department for Transport
(1 year, 3 months ago)
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Baroness Vere of Norbiton (Con)
Many national rail contracts are already in place. Eventually, in due course, the Government would like to move to a different sort of passenger service contract. There is nothing out of the ordinary with this contract. It compares well to those of other train operating companies.
Lord Kennedy of Southwark (Lab Co-op)
My Lords, in response to questions from my noble friend Lady Taylor and other noble Lords, the Minister talked about passenger satisfaction statistics. Can she say a bit more about the datasets behind these? What is the dataset? Who collected it? What was the sample size? I find these are often very small. I appreciate that the Minister may not have the information with her, but perhaps she could write to me and to other Members of the House with these details.
Baroness Vere of Norbiton (Con)
I will happily write to the noble Lord and to all Members of the House with an interest in this to set out how the net advocacy scores are calculated. Unfortunately, I do not have the information to hand.