(6 years, 5 months ago)
Commons ChamberUrgent Questions are proposed each morning by backbench MPs, and up to two may be selected each day by the Speaker. Chosen Urgent Questions are announced 30 minutes before Parliament sits each day.
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The Department’s hard review, which is under way, is looking into GTR’s preparedness for the timetable change and will leave the Secretary of State with the full range of options, should GTR be found not to have the managerial strength or capability to be a train operating company. All options will be available to the Secretary of State at the review’s conclusion, which we hope will come by the end of this month.
First, when it comes to compensation, does my hon. Friend agree that the priority should be to improve the compensation on offer and accelerate it, so that people actually get the repayment that is being talked about? Secondly, will he tell the House how many route train drivers we are short of on the Thameslink service and when we expect to have a full complement?
GTR will be proactively contacting my right hon. Friend’s constituents when they are in the group of severely affected passengers who hold season tickets. GTR will actively get in touch with them to ensure that they get the compensation to which they are entitled. GTR has been making significant progress with driver training, which is part of the underlying problems with the disruption, and we are pleased with that progress. That plays a part in ensuring that services are getting back to where they need to be.