Bus Services (No. 2) Bill [HL]

Lord Hampton Excerpts

2nd reading
Wednesday 8th January 2025 Lords Chamber

[Lord Hampton (CB)]

My Lords, my noble friend Lady Finlay of Llandaff sent me a paragraph from an email from a member of staff in memory of Baroness Randerson, which I will read:

“Baroness Jenny Randerson was a dear friend since I started at the Millbank House Cafeteria in October 2011. I met her sister, husband and grandchildren from Brussels. She supported me when I had my hand surgery. She checked up on me by email. We joked and laughed and she was always positive. I did also send her emails to complain about the number 3 bus”.


So it is to buses we turn, with Baroness Randerson very much in our minds.

I must declare an interest: I love bus travel. The majority of my daily travel to your Lordships’ House is by bus and, as such, I welcome the Bill. I thank all those who sent me briefings: Tom Kearney, of LondonBusWatch; Kevin Mustafa, of the London Bus Drivers’ Bill of Rights campaign; and, as ever, the excellent House of Lords Library. I also thank the Minister and his team for the excellent collaborative briefing of yesterday, which was incredibly useful all round.

I always tell a visitor to London that the best place to see London is from the top of a bus. The 76 route is difficult to beat, particularly the view from the top deck when travelling over Waterloo Bridge at night. The Minister must take a lot of credit for the improvement in bus services in London. When I first came to London in the late 1980s, I used to wait a long time for a number 1 bus, then five would arrive at the same time. This is now unusual. We can look at bus times on dot matrix at bus stops or on our phone. London buses are iconic and work very well, but we need to take care before we send that model around the country.

As the Explanatory Notes say, and as the Minister repeated:

“The passenger should be at the heart of any process”—


but what about pedestrians and other road users? In the Bill, safety is about only crime on buses, and our thoughts are obviously with the family of the teenager killed on a bus in Woolwich yesterday. As the noble Baroness, Lady Bennett of Manor Castle, has alluded to already, according to TfL’s own figures, in London, an average of three people a day are hospitalised after a bus safety incident, at least one of which is a collision. About every five to six weeks, someone is killed in a bus safety incident—again, mostly from collisions. We know this because TfL is the only bus authority that publishes its safety figures. As we talked about in the briefing yesterday, the Bill mentions data usage but does not mention types of data. I urge the Government to put a necessity to publish quarterly bus safety performance data, as TfL has done since 2014, into the Bill. If we are to learn from accidents, we need to know where and how these incidents happened.

We also know how important drivers are to the services. The Bill mentions staff in relation to training, but not driver safety and well-being. What about drivers who are under increasing pressure to keep on time, handling radio and text messages while on the move, especially in the new 20mph zones? Should driver welfare not be enshrined in the Bill? As someone who knows better than anyone how to drive a bus, perhaps the Minister could comment on that.

I quote the noble Baroness, Lady Blake of Leeds, in Oral Questions:

“Bus companies sharing their data has been an enormous problem—anyone in the north of England knows that that helped prevent us bringing in an Oyster-style ticketing service across the north. It is crucial that we get this right and that all companies are obliged to share the information”.—[Official Report, 7/10/24; col. 1824.]


It is not clear from the Bill what information is to be reported. I have already talked about safety, and, as we discussed in the briefing, the difficulties of introducing Oyster-style ticketing—or the Oyster-style ticketing of the noble Lord, Lord Whitty—in other regions. I urge the Government to encourage this, as it has been revolutionary in terms of travel in London. This is a once-in-a-lifetime opportunity to rebuild England’s bus network based on the excellent London model. Let us just make sure that that model is as good as it can be.