I accept what the noble Lord is saying. In fact, I was going to go on to say that there may be a balance to strike between the banks and post offices, but our focus is on the strength of the post offices and on meeting customer requirements. The report makes a number of recommendations, including around whether the Post Office can better publicise what it offers. The Post Office, in response to this, will be working with its partners to explore what it can do to implement the recommendations. That is the point I was going to come on to; we are not just taking the report, sitting down and saying, “Well, that’s a problem. Leave them to work it out”. Awareness of what the Post Office can do and can deliver—and it is growing in that sense—is really important. I add that the Post Office card account contract has been extended to at least 2021.
In conclusion, a more efficient Post Office is better able—
My Lords, before the Minister finishes, could the Government study La Banque Postale’s success in France, and would the Minister—or Margot James, the Minister primarily responsible—write to me explaining in what way the British situation could match that? Do the Government really think it is doing so with their current policy? I do not think it is.
I spend quite a lot of time in France and I have to say that my experience of post offices in France does not match those that I enjoy in my local village. However, I will of course talk to my colleague in the other place, Margot James, about this, and see if we have been looking at the French model as the noble Lord suggests.
And then of course we will write to the noble Lord, Lord Hain, and copy all other noble Lords.
My Lords, as we continue to develop our plans for supporting young people and children—we are talking here sometimes about very young children—we look at every opportunity to consider how other countries manage, including what is happening in Northern Ireland. We are developing our framework very much in terms of what was recommended by the Charlie Taylor review because we think that that will take us in the right direction for the future of our children and young people.
My Lords, will the Minister look at how the benefits system interacts with those who are released from custody, particularly young offenders but offenders more generally? I have long thought that the benefits system is far too rigid and far less generous than it should be to keep released offenders, especially young offenders, in a system that leads to a job—in their case, which trains them for a job. Otherwise, they simply fall back into their old ways, mixing with their old friends.
The noble Lord is right. We have debated this over many years in both Houses of this Parliament. This is one of the key recommendations which the Government have accepted and taken on board in putting the education, training and healthcare of these children and young people at the heart of developing pilot secure schools, for example, where these children will have education and training. There has also to be a focus on the benefits system to ensure that we encourage and incentivise them not to reoffend.