State Pension Underpayment Errors

Lord Geddes Excerpts

Tuesday 16th May 2023 Lords Chamber

[Viscount Younger of Leckie (Con)]

The noble Lord is right. We know that 700,000 cases require review; an estimated 230,000 customers will be affected. In terms of what we have actually done, 173,538 cases have been reviewed; 46,760 underpayments have been identified, and just over £300 million was paid in arrears. As for the reasons that were highlighted by the noble Lord, they are multifarious. One is that DWP staff sometimes fail to manually set an action system prompt on state pension accounts to review payments, such as reaching an 80th birthday.

[Lord Geddes (Con)]

Is my noble friend aware of the beneficence of his department in that those who have reached their fourscore years get a huge 25p a week supplement, which, to the best of my knowledge, has never been reviewed since 1971? Is this good value for money?

[Viscount Younger of Leckie (Con)]

I take note of what my noble friend has said. It is interesting to note that we are talking about an overpayment rather than an underpayment. Far from me to authorise taking away 25p from my noble friend, despite the fact that I am a Scotsman.