(12 years, 11 months ago)
Lords ChamberIt is not for the Government to insist on what is on the energy bills. It is up to Ofgem to insist on that, which is why it is bringing in this consultative period during which it can review what is on such bills. I am sure that Ofgem will be extremely pleased to hear from the right reverend Prelate on this very constructive suggestion.
Will the Minister encourage the energy companies to desist from making unwanted, unsolicited and deeply irritating calls to householders attempting to entice them to change supplier and suggest instead that they should concentrate on improving their services?
It is an area of grave concern, which I share completely with the noble Lord. It is particularly important when we look at things such as the Green Deal groundbreaking legislation that we are bringing in to ensure that the consumer is protected against mis-selling and is not taken advantage of in overselling. We shall look carefully with Ofgem at that.
(13 years, 1 month ago)
Lords ChamberThe noble Baroness is right. We had a very abnormal winter last year. As she has clearly read the National Grid report, which I am delighted to see, I direct her to page 33, which clearly sets out the various pressure points in terms of a cold winter, a variable cold winter and so forth and how we have coped with it. I am glad to say that, broadly speaking, we came through with flying colours from a gas point of view. That is not to say that we can be complacent: we must not. We have a serious task to make sure that everyone in this country is supplied with gas and oil in an awkward winter and I assure noble Lords is that this Government will not be complacent.
My Lords, in his Answer to the Question from the noble Lord, Lord Ezra, the Minister referred to gas supplies from Norway. Does he envisage that the proportion of gas imported from Norway will increase and how does he see the future of LNG from Norway in the future?
I do not think that it will increase from the dedicated pipeline. But we have spent a lot of time—and the previous Government should be credited for this—upgrading our LNG ports so that they can attract LNG from every source. We are reliant on 10 per cent of our supplies from the world market, and Norway almost certainly can be part of that.