Lord Faulkner of Worcester
Main Page: Lord Faulkner of Worcester (Labour - Life peer)It is not for the Government to insist on what is on the energy bills. It is up to Ofgem to insist on that, which is why it is bringing in this consultative period during which it can review what is on such bills. I am sure that Ofgem will be extremely pleased to hear from the right reverend Prelate on this very constructive suggestion.
Will the Minister encourage the energy companies to desist from making unwanted, unsolicited and deeply irritating calls to householders attempting to entice them to change supplier and suggest instead that they should concentrate on improving their services?
It is an area of grave concern, which I share completely with the noble Lord. It is particularly important when we look at things such as the Green Deal groundbreaking legislation that we are bringing in to ensure that the consumer is protected against mis-selling and is not taken advantage of in overselling. We shall look carefully with Ofgem at that.