Consumers: Vulnerable Consumers

Lord Elton Excerpts

Tuesday 29th October 2013 Lords Chamber

[Viscount Younger of Leckie]

I certainly note the comment that the noble Baroness made. It is in line with the other comments that have been made today and has been firmly noted.

[Lord Elton (Con)]

My Lords, if the utilities were capped as to the length of a telephone call they could charge for—to, say, a couple of minutes—would they not then have a pressing interest in cutting listening to this awful recording rather effectively?

[Viscount Younger of Leckie]

I note what my noble friend says. It is difficult to answer in more depth than that.