Gift Vouchers

Debate between Lord Duncan of Springbank and Lord Harris of Haringey

Wednesday 22nd January 2020 Lords Chamber

[Lord Duncan of Springbank]

The noble Lord clearly has kind friends who give him Greggs vouchers and Waterstones vouchers: food for the heart and for the mind. At present, some £300 million in gift vouchers per year is unclaimed out of a £6 billion retail offering. Quite often they are lost—they have not been redeemed because they have simply been misplaced. I do not have the figures, and I do not believe the figures have been gathered, on those who come from low-income families, but I recognise that this is still 5% of the overall market, which is way too high. We need to find a way to ensure that the value of these products is not lost, particularly when low-income households are affected.

[Lord Harris of Haringey (Lab)]

My Lords, I refer to my interests in the register. Has the Minister considered the position when vouchers are purchased in good faith from organisations that promise experiences of various sorts, but when the recipients of those vouchers try to redeem them they find there are specific circumstances in which the experience has to take place, be it skydiving—not something that I personally wish to indulge in, in consideration of the security of everyone below—or whatever bizarre thing people might wish to do? Has the Minister considered whether there should be some expectation on those selling these vouchers that they are genuinely redeemable?

[Lord Duncan of Springbank]

Part of the problem with the experience voucher is that it is often specific and limited within a given season or period. I suspect that skydiving is more limited to the summer months so, should noble Lords wish to experience that, their time is yet to come. I recognise that the experiences need to be much more transparent to ensure that those vouchers can be redeemed within the allotted time and those experiences are fully enjoyed—even for those underneath the skydivers.

Product Safety, Metrology and Mutual Recognition Agreement (Amendment) (EU Exit) Regulations 2019

Debate between Lord Duncan of Springbank and Lord Harris of Haringey

Monday 7th October 2019 Lords Chamber

[Lord Harris of Haringey (Lab)]

My Lords, I draw attention to my interest as chair of National Trading Standards, which, as far as I know, is not involved in any of these regulations—but for all I know it might be.

I would like some clarity on two specific points. First, the Minister said that no specific impact assessment was drawn up for this statutory instrument, but that it was covered by the previous impact assessment and that the main impact would be in explaining these changes, which we all look forward to, to the businesses affected by them. Did that assessment also look at the role of explaining these changes to those who are responsible for enforcing the regulations and for ensuring proper compliance? It seems to me that this is quite an important area, particularly when we are talking about product safety.

Secondly—I hope this is not frivolous—as I understand it, according to the report of the Joint Committee on Statutory Instruments, there is an error in the instrument. The reference to regulation 15 should have been to regulation 18. The department accepts that this is an error but says that it probably does not matter—I am paraphrasing. I think it is implying that there will be a 24-hour gap during which the mutual recognition agreements will not be in force. If that is the case, will the Minister tell us how frequently the mutual recognition agreements referred to in this SI are in fact employed in this country, and whether an issue really is unlikely to occur during the 24-hour gap?

[Lord Duncan of Springbank]

My Lords, this suite of regulations is quite technical, as the noble Lord, Lord McNicol, said. The original suite was a bundle, and anyone who has managed to carry it around will recognise that it could be measured in depth of inches. The important thing to stress is that I have recognised what a challenge it is to face such a large document. I would not wish to see us go forward on that basis again, for the very reasons flagged here today. I am very happy to say that, as far as I can influence the situation, I will do that very thing.

It is also important to stress—this comes back to the notion of why we are where we are—that the date changes which were necessitated by the change in the exit date were necessarily made in the document we are debating. It has now been—I am going to use the term—Brexit-proofed, in so far as we will not have to revisit these dates because of the manner in which they have been drafted. I reiterate, however, that it is the Government’s policy to leave the European Union on 31 October and noble Lords would expect me to say that, so I am saying it again.

I will go through some of the points raised in the order they were made. The noble Lord, Lord McNicol, again raised the issue of “substantially” versus “exactly”. My team tells me that broadly they are the same. Noble Lords might notice that I used the word “broadly” in that particular context, but they are the same, so they should not be interpreted as being in any way different. As to the question of the stakeholder feedback—