Lord Dholakia
Main Page: Lord Dholakia (Liberal Democrat - Life peer)Department Debates - View all Lord Dholakia's debates with the Home Office
(9 years, 11 months ago)
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Lord Bates
Where there are exceptional cases then it is possible to apply for emergency travel documentation. Of course, such a matter is dealt with through the local embassy and the local consulate.
Lord Dholakia (LD)
My Lords, has the agency status of the Passport Office now been resolved? In that case, where does the ultimate responsibility for delays, et cetera lie?
Lord Bates
The ultimate responsibility now lies with the Home Office. We have taken that decision. Sometimes in the history of government it has been the case, when there was a problem, that we push it out and call it “agency status”. Here we have brought it in-house to get a grip on it. That is clearly happening.