Food Hygiene Rating Scheme

Debate between Lord Colwyn and Baroness Jolly

Thursday 11th December 2014 Grand Committee

[Baroness Jolly (LD)]

My Lords, I am pleased to answer this Question for Short Debate but I fear there is a serious danger of an outbreak of consensus. At the outset I emphasise that public health protection remains high on the Government’s agenda. Food poisoning continues to be a serious problem despite the excellent work of the Food Standards Agency, which works together with local authorities and the food industry for consumers and food businesses. The benefits of prevention are absolutely clear. Reducing food poisoning requires an all-encompassing approach and those involved at every point in the food chain must play their part. The Government must play their part, too, in helping all these players to take more responsibility to do everything they can to ensure that our food is safe to eat.

The food hygiene rating scheme—sometimes referred to as “scores on the doors”—plays a key part in this and I strongly support this flagship initiative. Telling people about hygiene standards in food outlets in a way that is clear and easy to understand allows them to make better choices and gives them the power to vote with their feet. The transparency that the scheme provides puts those businesses not meeting the grade in the spotlight. For those with the highest standards, it gives them the opportunity to show their consumers that they take food hygiene seriously.

To pick up on one point made by the noble Lord, Lord Rooker, about insurance companies and premiums for good scores, they are already starting to offer better premiums for ratings of 3 or more. Perhaps Rutland should be listening to this. The FSA is linking with those scores. With regard to his other point on the critical importance of paperwork, it is not about just paperwork or red tape but ensuring that a food safety management system is in place. As the noble Lord said, if there should be some sort of outbreak you would have an audit trail.

The FSA operates this scheme in partnership with local authorities and I am pleased to report that it is now running in all authorities in Wales and Northern Ireland, and all but one in England. The latest to join, the Royal Borough of Greenwich, launched it this year just in time for the tall ships festival in September. I know that the noble Lord, Lord Rooker, had a major hand in securing local authority support when he was at the helm of the FSA’s board. I commend him for this and congratulate him on his success. He asked what sort of work is being undertaken to encourage Rutland County Council to join. I know that he worked really hard on Rutland—he has given us chapter and verse on that. However, the county council there remains concerned that local businesses could be disadvantaged by the scheme and wanted to see what impact it had elsewhere. This evidence as to what has happened elsewhere is available across England and Wales. The FSA now has results from independently conducted research and evaluation work that highlight the benefits that businesses are finding when displaying hygiene ratings, and show significantly improved standards in areas where the scheme is introduced. The FSA will be sending details of these findings to the council.

The noble Lord, Lord Hunt, asked whether it is safe to eat in Rutland. The irony is that it is, but nobody knows because they do not put the scores on the doors. I should also reassure the noble Lord that the FSA is continuing to encourage Rutland County Council to join, so that local businesses and residents can benefit.

Four years on from the Bluewater launch at which the noble Lord spoke, I can report that there is information on the FSA website on more than 436,000 businesses—a humungous achievement and a great feat in itself. More importantly, the scheme’s aims and objectives are being realised. It is working. It is driving up hygiene standards. Local authorities are reporting this but there is also hard evidence from independently conducted research. This shows that the scheme has resulted in a significant increase in the proportion of businesses with ratings in the top half of the FHRS scale and in those getting the top score. Importantly, it has also resulted in a significant reduction in those getting a 0 or 1. Businesses are all shifting the right way. This is really good news in terms of reducing consumer risk.

Continued success will increasingly depend on consumer awareness, and the Government recognise the importance of ensuring that ratings information is available at the right time and in the right place. Ratings are all published on the FSA’s website. I can reassure your Lordships, for example, that the eateries in both Houses have all achieved the top rating. Most people make spontaneous choices, however, so having the ratings at the point of choice is particularly important. A restaurant that looks promising from 100 yards away may not look quite so hot when you get to it and look at the scores. Voluntary display at food outlets is still relatively low but the FSA and local authorities are working hard with businesses—from the smallest independents to the largest chains—to highlight the benefits and encourage more of them to put stickers in their windows.

I am confident that this work will help to increase the visibility of the scheme and provide added incentives to businesses to improve, and, more importantly, that people will start to question and draw their own conclusions if they do not see a sticker on display. However, the noble Lord made an important point about making the display compulsory. It is certainly reasonable to conclude that doing so will increase the scheme’s potential to drive up standards and increase public health protection. The FSA has a clear position in favour of doing so. It has worked closely with the Welsh Government to introduce the legislation necessary for this in Wales, and is working on a Bill that is being considered by the Northern Ireland Assembly. The agency is now gathering evidence to demonstrate the case for similar legislation in England. It is monitoring the impact of the change in Wales and the early signs are promising. FSA monitoring data for the year since mandatory display was introduced show that businesses with compliance levels equivalent to ratings of 3 and above have significantly increased.

Any extra burdens on businesses that may result must also be considered. The scheme is certainly designed so that there is a level playing field and so that businesses are treated fairly, but ensuring that we do not add red tape by putting the scheme on a statutory footing is important. The FSA is exploring this. It will also look carefully at the impact on local authorities and monitor the impact of the new requirement for care homes to display the ratings given to them by the Care Quality Commission. I understand that there is a care home somewhere that proudly displays its sticker with one star, and noble Lords might wonder why. The Government will consider this evidence once it is available. I am really pleased that the scheme is making a real difference. It is equipping consumers with knowledge about hygiene standards in food outlets, and encouraging businesses to raise their game and strive to achieve the highest ratings. This is just the sort of initiative that the Government want.

I was pushed by the noble Lord, Lord Hunt, on the Deregulation Bill. My team has told me that it is perfectly okay for me to say that I am going to go away and talk to colleagues in the Department of Health. Deregulation is in the Cabinet Office, but I am sure that the Department of Health can talk to the Cabinet Office. Ultimately, in all this, improved public health protection is the winner.

[The Deputy Chairman of Committees (Lord Colwyn) (Con)]

My Lords, it is time for a cup of tea and a sandwich. The Grand Committee stands adjourned until 4 pm.