(3Â weeks, 3Â days ago)
Lords ChamberI thank the noble Earl, Lord Minto, and I particularly thank the right reverend Prelate the Bishop of Norwich. I have had a number of conversations with him about this outside the Chamber. I have asked my officials to look at his Amendment 59, with respect to the impersonation of a member of the service police, and at Amendment 60, which would add service police to the list of emergency workers regarding assault. I will take those forward but to be clear, I cannot promise what the outcome will be. I personally think there is a problem with these two issues, and I look forward to continuing the discussion with him to see whether we can come forward with something at Report to plug what appear to be two gaps in the legislation.
The Lord Bishop of Norwich
My Lords, I am very grateful to the noble Baroness, Lady Smith, for her brevity at this late hour when many of us want to be tucked up in bed. It was worth staying up to hear the analysis of the noble Earl, Lord Minto. That was particularly helpful regarding the different jurisdictions around these islands, especially the potential for amending laws in Scotland and Northern Ireland. I am immensely grateful to the Minister for all his hard work on this Bill and for giving the commitment that he has to your Lordships’ House to look at this in further detail. My understanding is that the Service Protection Authority has given legal advice that it does not believe that service police fall under the definition of emergency workers. That is all part of the conversation to go on as this Bill progresses towards Report. I therefore beg leave to withdraw my amendment.
(1Â month ago)
Lords ChamberShall we leave the point about single living accommodation, since, as the noble Baroness pointed out, we will have a discussion around family and single living accommodation in the next group? Without ignoring the noble Baroness, we will come on to her particular questions around that in the next group and answer some of her points on that more directly then, if that is satisfactory to her.
I thank the noble Baroness, Lady Goldie, as always, for the considered and thoughtful way in which she introduced her amendments. Before I get into my formal remarks, and without getting into a game of semantics on introducing a satisfaction criterion in the functions, on page 7 of the Bill, under functions of the Defence Housing Service, new Section 343(1)(d)(ii) talks about the
“continued wellbeing of those communities”
as being an important function of the DHS. I would have thought that satisfaction would be an important part of that. I do not disagree with the noble Baroness, and I will come to this in my formal remarks, but I thought it was important to say that my reading of the functions is that that is perhaps one of the ways in which the Government have set out within the Bill a way of dealing with the satisfaction point.
Beginning with Amendment 16, I first make it clear that the defence housing service—the DHS—will have a service ethos at its heart. We have set up a new customer service committee with representatives from all three forces’ families as members. The DHS will have service family representatives on its independent board.
We are already making rapid improvements. We have delivered our consumer charter commitments to improve our families’ experiences, which includes seeing over 1,250 military homes improved in the last financial year, with more to be upgraded this year. We have modernised outdated policies, giving families greater freedoms to improve their homes, streamlining processes for those who wish to run businesses from home and removing the need for permission to have a pet. We have delivered named housing officers, more photos and floorplans, and a new online repairs service. Promises made to families are now being delivered.
We are seeing results, specifically with respect to satisfaction. Satisfaction with defence homes has risen to 52%, which is the highest satisfaction rate since 2021. Satisfaction with repairs has increased steadily from a low of 23% in January 2023 up to 66% by the end of 2025. As of August 2026, there were 369 active complaints, compared with a high of 4,200 in November 2023. We can never say that satisfaction is done, but we hope that there is some recognition of the improvements being made.
On Amendment 19, the Bill already provides for a robust framework agreement in place, under which the DHS will report directly to Ministers, a point that the noble Baroness was keen to emphasise. I repeat that the DHS will remain accountable to Ministers through its strategic oversight, with increased reporting to Parliament for the performance of the housing services as set out in the Bill and oversight by a non-executive board. The DHS will continue working closely with departmental teams, and this will be covered in the framework document with the MoD in the usual way. The DHS will be operationally independent within the scope of the framework document and the legal powers set out in the Bill.
Our existing plans already achieve the effect of Amendment 20. Work is already under way to establish an independent board and enable preparatory activity ahead of full DHS mobilisation on 1 April 2027. The board will comprise the chief executive, an appointed chair and at least six other members, with representation from the departmental infrastructure functional owner and director-general infrastructure expected at meetings. Strong governance and family representation are already built into the DHS structure, and four forums aligned to the “families first” pillar of the defence housing strategy and reporting directly to the DHS board and executive committee are already established.
The Lord Bishop of Norwich
My Lords, I thank the Minister so much for allowing my intervention. I support the amendment in the names of the noble Baroness, Lady Goldie, and the noble Earl, Lord Minto, because it is about well-being and retention. From what the Minister has just said about how the new board is being set up, it does not sound to me that it will include those with lived experience, including those who have recently lived, or currently live, in forces family accommodation. Having that lived experience would aid retention, because if a family is not happy, the member of the Armed Forces will not stay in their role.
We agree with that. Our intention all the way is to ensure that the family’s voice is heard and acted on. The defence housing strategy from 2025, on which much of this is based, was developed—I have examples of this—after having consulted with and listened to forces family representatives. They have informed the very structure that this new DHS body has been set up to achieve.
I absolutely accept the point that the right reverend Prelate has put to us. We would argue that the defence housing strategy was developed with the support of services families and that the legislation before your Lordships has been developed on the basis of that strategy, which has at its very heart the needs and views of forces families. That is essential. It is important to put on the record that we want to see that continue and we believe that these structures will help to do that.
As I said, strong governance and family representation are already built into the DHS structure. Two of these forums are new to the DHS, while two are well established and will continue to operate under the DHS governance framework. These forums are the accommodation delivery forum and the families insight forum, and the newly established defence housing service customer committee and the regional customer experience committees. To go to the point that has just been made, embedding the family voice is fundamental to the DHS. Representatives from the Armed Forces Families Federation, which engages with service families daily and brings invaluable insight into their lived experience, are embedded across each of the four forums to help shape improvements and hold us to our commitments.
The new DHS customer committee places service families at the heart of decision-making, championing lived experience and ensuring that the “family first” principle drives continuous improvement in customer experience and satisfaction, further strengthened by new regional customer experience committees which provide a structured forum for families to share feedback, influence policy and service delivery and shape regional priorities.
With those remarks, I hope the noble Baroness will see fit to withdraw her amendments, but I thank her again for the opportunity to put the Government’s view on the record.
(3Â months, 2Â weeks ago)
Lords ChamberIt is an interesting idea. Indeed, the strategic defence review of the noble Lord, Lord Robertson, pointed out the contribution that many departments, not just the MoD, will make to homeland defence and the protection of critical defence infrastructure. In terms of what happens to the budgets, there will clearly have to be more co-ordination and work between government departments if we are to ensure that homeland defence and the security of our nation is what we want it to be.
The Lord Bishop of Norwich
My Lords, I thank the Minister for the answers he has given so far. I want to ask a question about service personnel retention; I declare an interest as the father of a soldier. The defence investment plan primarily addresses equipment, procurement and investment in research. However, one of the greatest challenges we face with the Armed Forces is retention and the general health and well-being of service people. Currently, the outflow before the end of their agreed engagement or commission stands at around 6%. What more can the Minister and His Majesty’s Government do to retain and support our service community?
We are taking a lot of action on recruitment and retention. To give a couple of examples in the short time I have, the announcement last week about the further increase to Armed Forces personnel pay was important, showing that the Government support and respect the work they do. There is also the work we are doing on military housing; that is an important statement as well. We are taking a variety of measures in a variety of ways to ensure the value that we all place upon our Armed Forces personnel.
(6Â months, 3Â weeks ago)
Lords ChamberThat is a very important question. Of course we speak to the United States. The permissions we have given are very clear. Nobody wants to see civilian casualties, and we talk to the Americans about the need for careful targeting and to ensure that any potential impact on civilians is minimised. The noble Baroness makes an important point, which I am sure we all share.
The Lord Bishop of Norwich
My Lords, as other Members of the House have done, I pay tribute to His Majesty’s Armed Forces. As the father of a soldier, I am acutely aware of what the families at Akrotiri in Cyprus are going through at the moment. I am sure they are being well supported by chaplains in the Armed Forces, just as many of the communities in the Gulf will be being supported by Anglican and other denomination chaplains serving in the Diocese of Cyprus and the Gulf. I am grateful to the Minister for the briefing that was given yesterday at the Ministry of Defence. I found it immensely helpful and it gave me assurance about the preparedness that had gone on over the last few weeks.
However, when we focus on one conflict, we tend to take our eye off the ball of other conflicts, and I am very worried about what is now happening in Ukraine—I am sure we are still as committed to supporting the people of Ukraine—but also elsewhere. I hear increasing reports of Israeli settler violence against Palestinians in the West Bank. Six Palestinians were killed by settler militia armed by the IDF in the first week of the war with Iran. In Qaryut, two brothers were killed a week last Monday and three others were injured simply because they were trying to protect their olive groves. Settlers are taking advantage and acting with impunity under the cover of this war. What is His Majesty’s Government doing to ensure that in other places where we have a strategic interest, or a deep concern for the people, we are not taking our eye off the ball, particularly in the West Bank, where this further violence is reducing yet more the possibility of a two-state solution?
I thank the right reverend Prelate for the point about the briefing. We try to have as many briefings as we can so that people can keep up to date with the MoD’s thinking, and then they can make up their own minds. I join in him recognising the support that chaplains and other faith leaders give people in conflict, as well as the Armed Forces. That is a very important point to make.
Of course, our focus also remains on Ukraine. The MoD will be visiting the High North in the not-too-distant future. All of that is going on. He also made the point that, of course our focus at the moment with respect to the Middle East is on Iran, but that does not alter the fact that there are continuing issues with respect to Gaza and the West Bank. Tomorrow, I am seeing the Lebanese ambassador to talk to her about some of the issues occurring with Israel, the south of Lebanon and Hezbollah. So, it is quite right to say that, and we will continue to work with others to ensure that these other conflicts and problems, while they may not be in the headlines, are not forgotten and also need to be resolved as quickly as possible.
(1Â year, 7Â months ago)
Lords ChamberI think my noble friend has answered his own question. I thank him for that. The important point to make is that, when we came into government, we were determined to ensure that the recommendations of various public sector pay bodies were met in full. The pay recommendations of the Armed Forces’ Pay Review Body were met in full and that was an important statement made by the Government about the importance not only of public service workers in general but of the Armed Forces personnel who serve our country.
The Lord Bishop of Norwich
My Lords, as the father of a soldier, I am particularly interested in this topic, particularly where both parents are serving in the Armed Forces, often in different locations. What assessment has the Minister made of confidence in the Armed Forces covenant with this change?
I go back to the answer I gave before. If the Government were taking no action with respect to the increase in fees resulting from the VAT increase, that would no doubt be a matter for concern and consideration in this Chamber. The fact of the matter, as I said to the noble Baroness, Lady Goldie, and others, is that the Government have continued with the policy that existed under the previous Government where up to 90% of the fees of eligible children are to be met through the continuity of education allowance. That policy is important and has not changed. We will continue that policy, because we recognise the sacrifice that is sometimes made by Armed Forces personnel who, because of their duty, have to move regularly between different bases or between bases here and bases abroad.