Homes for Ukraine: Visa Application Centres

Lord Coaker Excerpts

Thursday 28th April 2022 Lords Chamber

[Lord Coaker (Lab)]

My Lords, I thank the Minister for that, but why, despite the Minister’s best efforts, is a bureaucratic nightmare the reality for many Ukrainians fleeing war? The most alarming thing is that the people bearing the brunt of the Home Secretary’s failures are young children. Babies, young children and their families fleeing war are forced to travel hundreds of miles across Europe to get biometrics done. The problem has been reported for weeks, and we have already raised it in the Chamber, so what is being done about it? Apparently, even once a visa approved, the Home Office is failing to tell people that they are finally welcome in the UK. Why is it that 71,000 visas have been approved but that, so far, only 21,600 people have arrived here safely? I know that the Minister knows this and is working hard on it, but it needs fixing urgently.

[Lord Harrington of Watford (Con)]

I thank the noble Lord for his response. His first question was why young children need to have their biometrics done, and he said that it could mean they have to travel a long way to do it. The reason why they have to have their biometrics done, and the reason why all this procedure takes place, is simply to make sure that they are indeed the children of the parent they are with. I have visited a VAC, having taken notice of what the noble Lord, Lord Coaker, said—as I always do and as indeed I did when he was in the other place—because it is very serious. It is about as light-touch as is imaginable. For example, I saw a young child whose only form of identification to show that she was indeed the child of that mother was a letter from the doctor who delivered the child in Ukraine. That was acceptable, as are birth certificates. There is not a very high level of proof, but we just have to make sure because of our information about traffickers of young children. I know that the noble Lord would sympathise with that.

The noble Lord’s second question was, why do we not tell people when they have got the visa? There have been delays, and I am now assured that that is not the case. I am sure that the noble Lord will have me here at this very Dispatch Box if he has reports to the contrary, but he knows he could tell me that personally beforehand.

Finally, the noble Lord asked why there are so few arrivals compared to the total amount of visas. This has been perplexing me. The main reason for my recent visit to Poland was to try to find out why it has happened. There are a number of reasons, and I have commissioned some professional research on it given the number of people who have got visas compared to the number coming, so I can give the noble Lord only my opinion based on what I saw. I think that there are two reasons. One of them is that it has taken too long for people to get the visas from the time of their application—I accept that and have done my best to make sure that it is not the case, and we are now at “friction”, which means that the target of 48 hours should in the vast majority of cases be met.

The second reason—again, this is not research or a systematic poll or anything like that; it is from speaking to people involved—is that many of the refugees take our visas out in case the worst happens beyond now, but, for the moment, a lot of them believe that they can go back and live in their country, and they wish to stay as close as possible. I have had quite a few moving experiences in Syria and other places, but seeing young women speaking on mobile phones to their husbands and fathers who are fighting in live time—which I know can obviously be done with technology—I can imagine why they want to stay as near as possible. I am working on this, and I intend to make sure that the system is simplified and that we have people helping people through the procedure. If necessary, we will move on to helping them with flights and with everything in the process.