Census (England and Wales) Order 2020 Debate
Full Debate: Read Full DebateLord Bishop of Oxford
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(4 years, 5 months ago)
Lords ChamberMy Lords, this census form is extensive and will provide valuable information for formulating social policies in the future. However, this extensive list poses a problem: there are a great number of questions, with a range of options, and some people will find the form very difficult to fill in. Therefore, I was very glad to learn from the Minister at the beginning of this debate that the Government intend to have a contact centre. I know that the internet will offer a great deal of help with the usual list of frequently asked questions, but my experience of FAQ lists is that they do not answer the questions that you actually want to ask.
That contact centre will be a vital ingredient in making the next census a success. It will need to be well staffed and the staff will need to be well trained. Linked to this is the fact that those who do not have English as their first language will probably need special help. I hope that it will be possible for people not only to get help answering the questions via telephone but to do so in a number of different languages. That centre will need to be well staffed with people who are well trained, with a range of languages available.
I will briefly cover two points. First, I strongly support the noble Lord, Lord Wigley. From the point of view of the Welsh Government and their educational programme, it is vital to know the number of Welsh speakers in England. Secondly, I also strongly support the noble Lord, Lord Singh. Like him, I believe that Sikhism is a great and very distinguished world religion. I do not think there should be any blurring of that fact and I worry that putting this in the ethnic minority category will somehow diminish what Sikhism has to offer as a world religion.