(8 years, 1 month ago)
Commons ChamberIn several conversations with the National Farmers Union and farmers in south Wiltshire, complaints have been made to me about how the Rural Payments Agency has been working. Edward Martin and Will Dickson complain of unilateral changes to agreed eligibility calculations. What will the Minister do to ensure that such issues are sorted out so that I do not have any more complaints from my farmers?
Having ironed out some of the difficulties we encountered in 2015, we are in a stronger position this year. The RPA reports that over 80% of basic payment scheme claims were submitted online, meaning that the number of cases requiring manual data-entry was significantly reduced. If my hon. Friend would like to give me further details of those two cases, I will ensure that they are investigated and will personally get back to him.