(8 years, 2 months ago)
Commons ChamberMy hon. Friend has a lot of experience of this issue, and he is absolutely right to look at its dual impact, particularly on small businesses. However, it is also right to say that this is not a binary, zero-sum game, and we attach huge importance to the fact that early conciliation has been used by more than 80,000 litigants in the first year, with over 80% of those participating reporting that they were satisfied with the outcome.
I have met many constituents who say that they will not pursue their cases to tribunal because of the introduction of fees. Does that not suggest that the existence of the fees acts as a deterrent?
The hon. Gentleman makes an important point, but we also have to factor in the proportion of those who have been diverted into conciliation. In resolving disputes like this, alternative dispute settlement will often be the best outcome for resolving the dispute, but also, in particular, for claimants who would otherwise struggle to bear the costs.