Oral Answers to Questions

Debate between Lord Cryer and David Gauke

Tuesday 24th June 2014 Commons Chamber

[John Cryer (Leyton and Wanstead) (Lab)]

The number of tax compliance inspections of companies by Her Majesty’s Revenue and Customs is falling, rather than rising. Why is that the case?

[The Exchequer Secretary to the Treasury (Mr David Gauke)]

HMRC is increasingly successful in bringing in its yield. It has to develop the most effective ways of working, and if it can find more efficient ways of doing so, that is fine. The important point is that HMRC is bringing in more money than it has ever done before.

HMRC Inquiry Centre Closures

Debate between Lord Cryer and David Gauke

Tuesday 4th March 2014 Westminster Hall

[Mr Gauke]

They are the result of research undertaken by HMRC. Matters can often be resolved over the telephone rather than in a face-to-face meeting. The hon. Gentleman rightly highlighted a case in which an 85-year-old gentleman caught two buses to attend an inquiry centre. If it is possible to drive that service more easily over the telephone, so be it, but there are circumstances in which a face-to-face meeting will be appropriate, so that will be provided.

HMRC’s research has highlighted that up to 1.5 million customers need extra help with their tax and benefits affairs. Many of them need help only for a specific event in their lives, such as when they approach retirement. Others may have low literacy skills, or a mental health condition may make it difficult for them to cope with their affairs. The new, more accessible service will be tailored to the needs of customers who require extra help. Specialist help will be provided over the telephone by extra support advisers who have the time, skills, knowledge and empathy to handle customers’ inquiries at a pace that suits them, and who can identify when a customer needs extra help. If a customer’s query cannot be dealt with over the phone, they can arrange a face-to-face meeting with a team of mobile advisers based across the United Kingdom. Such meetings can be arranged at a time and place convenient to the customer, and extra help will be delivered through HMRC’s voluntary and community sector partners who have been provided with extra funding so that they can support more customers and refer them directly to the new service.

[John Cryer (Leyton and Wanstead) (Lab)]

The Minister says that the service will be more accessible, but can he guarantee that? More than 280 offices will be closed. It is very difficult for the ordinary man and woman in the street to see how the service will be more accessible than it is now. I am sure that he will use the phrase, “Taking the service to the people, rather than people coming to bricks and mortar.” The advantage of bricks and mortar is that it cannot be closed down or moved. Services that go into the community can disappear: lorries, vans or whatever vehicles are used for mobile services can disappear.

[Mr Gauke]

The point I was making is that, yes, 281 inquiry centres are being closed, but there will be something like 350 venues that will be used for face-to-face meetings under the new regime. HMRC fully acknowledges that there is a need to deal with those people who require enhanced support and face-to-face meetings. It has been clear about that.

Oral Answers to Questions

Debate between Lord Cryer and David Gauke

Tuesday 14th May 2013 Commons Chamber

[Mr Gauke]

My hon. Friend makes an important point. It is important that we have better information that we can provide to developing countries. Whether we do that by exchanging information along the FATCA lines or by encouraging better global reporting to tax authorities by multinational companies, that information will prove very helpful for both developed and developing countries.

[John Cryer (Leyton and Wanstead) (Lab)]

The Minister will be aware that some employers are increasingly using payroll companies and umbrella companies to avoid paying tax and national insurance. What can the Government do to address that tendency?

[Mr Gauke]

We are taking measures to address this: the hon. Gentleman will be aware of the action that we took in the last Budget to close the loophole relating to offshore companies. We of course want a tax system that ensures that the tax is consistent with the economic reality, and that is what we intend to have.

National Insurance Contributions Bill

Debate between Lord Cryer and David Gauke

Thursday 13th January 2011 Commons Chamber

[John Cryer]

If the information is available, I do not see any problem with just publishing it. I represent some of the poorest wards in London—and that is against some pretty stiff competition. My constituency will not be subject to the holiday for start-up businesses, whereas some of the leafier areas in the north-west will benefit. Tatton, a wealthy area with low unemployment, springs readily to mind as somewhere that will be subject to the national insurance contributions holiday.

[Mr Gauke]

We come back to the central point that we are acting on a regional basis rather than trying to break down the figures for wards, constituencies or boroughs because of the nature of the labour market and people travelling to work. I concede that several hon. Members will not accept that, but it is the right approach given the nature of the labour market.

Oral Answers to Questions

Debate between Lord Cryer and David Gauke

Tuesday 21st December 2010 Commons Chamber

[The Exchequer Secretary to the Treasury (Mr David Gauke)]

My hon. Friend is right to highlight this issue. We announced that £900 million would be spent over the spending review period on reducing the tax gap, and that will begin in 2011. Earlier this month, we announced plans to tackle tax avoidance with several detailed proposals on issues that had been left for many years. We have taken a firm line on those and we hope that that will raise considerable revenue from people who should be paying more in tax.

[John Cryer (Leyton and Wanstead) (Lab)]

T5. Will the Chancellor tell the House whether the Treasury has made any plans for the possible collapse of the euro?

National Insurance Contributions Bill

Debate between Lord Cryer and David Gauke

Tuesday 23rd November 2010 Commons Chamber

[Mr Gauke]

I must make some more progress.

If we are to move to a model of economic growth founded on private sector enterprise and investment, it is important that we encourage the formation of new business. For that reason, the holiday applies only to businesses that have been set up since 22 June, the date of the Budget. To ensure affordability, the holiday is limited to the first 10 employees taken on in the first 12 months of business. For each of those workers, the holiday will last for a single year, unless the closing date for the scheme—5 September 2013—is reached before the 12 months is up.

[John Cryer (Leyton and Wanstead) (Lab)]

I have listened very carefully to the Minister. Some 40% of the people in employment in my constituency work in the public sector. I represent some of the most deprived wards in London, which means some of the most deprived in the country, yet my constituency will be excluded from the holiday, whereas certain leafier parts, outside London and the south-east, will be included.

[Mr Gauke]

A labour market is not restricted to particular constituencies. The fact is that the private sector is much stronger in London and the south-east and East Anglia, and it is right that we focus this help at a regional level.