Covid-19 Update

Lord Cryer Excerpts
Monday 21st September 2020

(4 years, 2 months ago)

Commons Chamber
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Matt Hancock Portrait Matt Hancock
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Yes. We are moving to a system where the advice is to call 111 First and then go to A&E, or call 999 if it is an emergency and you need an ambulance. That system will not only help people to be triaged for the right treatment, which may be to see a GP, go to an urgent treatment centre or go to A&E. It will also help the emergency department to know that people are coming. The combination of the two is critical. We are rolling this out over the next couple of months, and we aim to have it in place across the country by 1 December.

Lord Cryer Portrait John Cryer (Leyton and Wanstead) (Lab)
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Despite what the Secretary of State has said today, we are still hearing myriad stories of people—our constituents—being unable to get tested. The worst story I have heard is a constituent who was told to travel 600 miles to Aberdeen to get a test. Why is that the case, when we are constantly told by Ministers that there is no problem?

Matt Hancock Portrait Matt Hancock
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Nobody has addressed the problems and challenges in the testing system more than me. We need to resolve those problems, as we have in very large part resolved the problem of people being sent long distances. I would love to know the example that the hon. Gentleman cites, because I am told that that problem in the system was fixed last week, and if there is a more recent example, I want to know about it.