HMRC Impact Analysis: Customs

Debate between Jesse Norman and Andrew Jones

Tuesday 8th October 2019 Commons Chamber

[Jesse Norman]

I cannot match the right hon. Gentleman on verbal wit. What I can say is that the Government have published estimates of the impact of a no-deal Brexit in different forms, and we continue to believe that it is vastly in the interests of this country, this House and all our constituents to leave with a deal. I hope that the right hon. Gentleman will support that.

[Andrew Jones (Harrogate and Knaresborough) (Con)]

Does my hon. Friend agree that it is critical for the UK to have an attractive regulatory regime as part of delivering the overall international competitiveness of the economy, and that he will do all he can to minimise the administrative burdens on business?

[Jesse Norman]

My hon. Friend is absolutely right. I think that in due course it will come to be seen that Brexit was a moment of change in which we moved ourselves to a global position in which we were able to change many of the rules and regulations governing our international and domestic trade for the better—to make them more streamlined, to lighten the burden and to increase our economic efficiency and productivity.

Northern Rail Timetable Changes

Debate between Jesse Norman and Andrew Jones

Thursday 24th May 2018 Commons Chamber

[Jesse Norman]

My hon. Friend neatly segues me on to my next topic. His point is well landed and well taken account of, and it will undoubtedly feed back to colleagues and officials, but as he will be aware, it does not require a PhD in cryptology or the detective skills of a Sherlock Holmes to realise that I am the Roads Minister and therefore will not be giving direct instructions to officials in this regard. Nevertheless, I shall ensure that due regard is taken of the point that he raises, and rightly so. For that reason, I may be a little less crisp on the detail than some of my colleagues on the rail side would be, but I assure all Members that their considerations will be heard and taken account of.

As my hon. Friend the Member for Hazel Grove will know, Northern is now running hundreds more services compared with last week. Clearly, there is an upside to this situation as well as a downside. By 2020, there will be more than 2,500 extra services a week with room for 40,000 extra passengers, and these will be, by and large, faster and more comfortable journeys, with new and direct services across the north and beyond. Indeed, this week’s timetable change, although we have properly and appropriately focused on the negative feedback that has occurred, has also been one that has delivered an extra 1,682 train services a week across the network.

As I have said, the Department for Transport is monitoring the situation very carefully. My colleagues have made it clear that if these teething problems are not resolved in the coming days, they will hold the industry to account—not merely the operators, but Network Rail itself, which is, I am afraid, at the heart of the problems that we have at the moment.

The beginning of the week, as my hon. Friends have noted, was a challenging time for customers of Northern and the TransPennine Express, and operators have appropriately apologised for the disruption. It is sometimes forgotten that they were upfront—perhaps not upfront enough—about the kind of disruption that they were expecting and the scale and the number of the changes. It is also right to note—the Secretary of State noted this himself earlier today—that many thousands of railway staff are working flat out to deliver the benefits of this enormous investment programme, and we should be celebrating their efforts. No one, least of all I or my colleagues, or indeed any Member of this House, wishes to see passengers face disruption, let alone on the scale that has been identified in the specific cases that have been picked out today. We understand the frustration that many have felt with this week’s service. The hope is that passengers will become a little more understanding as these initial issues are addressed and as the wider benefits start to feed through.

As colleagues across the House will know, in this case, the franchises are managed by the Rail North Partnership jointly on behalf of the Department and Transport for the North. I am assured that the team, which is based in Leeds, has been closely monitoring the situation and liaising with both operators. There is a timetable recovery plan against which Northern expect to be monitored by the Rail North Partnership team. In response to my hon. Friend’s question, I would not be surprised if a slightly more formal process of internal assessment were set up.

It is absolutely right for passengers to be compensated if they are affected by disruption. I hope that it is understood across the House that the Department has, with some effectiveness, worked with train operators to promote passengers’ awareness of their compensation rights. Rail passengers are now more willing and more able than ever to demand and to receive, without undue disruption to their own timetables or cost, the compensation that they are due. Figures published for 2016-17 showed that more than £73 million was paid out to successful claimants—an increase of 63.8% on the previous year.

Both Northern and TransPennine Express operate this delay repay compensation scheme, which allows rail passengers to claim compensation for each delay of more than 30 minutes or more whatever its cause. There are no exclusions for weather or for other delays outside the control of the rail industry. One suspects that quite a lot of this compensation will spike as a result of the experience that we have had over the past few days.

In the case of multi-modal tickets, delay repay compensation is payable for delays that occur on the rail element of journeys covered by these tickets. Of course, the train operating companies and the relevant local transport authorities remain responsible for this policy. The Department has worked very closely with the train operators to make those compensation claims as swift and as simple as possible, including through online claim forms, smartcards and online apps.

Let me turn now to the timetable. Northern has planned for some time to introduce these changes in two phases—one in December 2017 and the other in May 2018, with the latter being larger and more relevant. These were supposed to be underpinned by planned line speed improvements and electrification of the route between Manchester and Preston. Again, my hon. Friend the Member for Hazel Grove, in a very incisive analysis, put his finger on the central problem, which was that this electrification did not take place on schedule and that had all of these knock-on effects, and of course, in a network, knock-on effects themselves have knock-on effects and the result creates further disruption.

The effect of the delays to the completion of the Manchester to Preston upgrade meant that Northern had to move some of its service enhancements to a later date. Further service enhancements for Northern and TransPennine Express are planned for introduction from the end of this year through until 2020. I am sure that colleagues will be working closely with the operators to ensure that they are put in place with minimum disruption. As a result, although the operators will be delivering an increase of 1,300 new services a week from May 2018, 900 services a week—disappointingly for customers—will not be delivered until the infrastructure is ready. Once that happens, it will be a further improvement.

It became apparent in the early part of this year that the electrification process would not be completed on schedule. My hon. Friend rightly targets the question whether enough notice was given at that time. This required a lot of rethinking and rejigging by Northern. Although we are in the midst of significant operational challenges, I am afraid to say that it is appropriate to recognise that they have not yet ended. Once wishes that it were not so, but there may still be some further localised service disruption. In a way, that is to be expected with any new timetable, but it is all the more regrettable given the current circumstances. Northern has assured us that it will continue to do everything it can to make certain that there is minimal service disruption and to keep customers informed. Officials in the Department have focused on ensuring that customers know that timetables are changing.

I will not go further than my hon. Friend in addressing the specific issues that he has experienced in his constituency and on the Buxton and Hazel Grove line into Manchester Piccadilly. He has done a good and accurate job of bringing these issues to the forefront of the House’s attention. It is worth pointing out, however, that we will continue to see further improvements over time.

In Greater Manchester, Northern will begin to operate two trains an hour between Buxton and Manchester Piccadilly, significantly increasing the capacity on one of the most popular lines into the city. There will also be six trains an hour on weekdays between Rochdale and Manchester Victoria, as well as an hourly Sheffield to Manchester Piccadilly service every day. In Merseyside and Cheshire, Northern has made it clear that it will operate two weekday trains every hour between Southport and Manchester Victoria, two morning peak services from Southport to Alderley Edge via Manchester Piccadilly and two evening peak services from Alderley Edge to Southport via Manchester Piccadilly. A host of other changes and improvements have been put in place.

[Andrew Jones]

My hon. Friend is quite right to highlight the frequency improvements and particularly the upgrade of the rolling stock, with the removal of the Pacers. In the context that the franchise is improving and has ambitious long-term plans—I ought to own up that I was a Minister at the time of the franchise renewal so am slightly marking my own homework—we are talking about identifying the blockage that is stopping the benefits being delivered. Can he take back to the Department and all relevant officials the message that we need a concentrated effort on removing that blockage, with the completion of the electrification works, to allow the significant benefits of the new franchise ambitions to be delivered for the people of the north?

[Jesse Norman]

My hon. Friend is absolutely right. That point is all the more forceful from someone with his experience and terrific track record in the Department, and officials and those in the industry will take it properly seriously.

If we look more widely, the position remains in many ways extremely positive. The Government will have spent more than £13 billion between 2015 and 2020 on improving and modernising transport in various forms across the north. We are building HS2—the first new north-south railway in this country for over a century—and will be providing better journeys through the new Northern and TransPennine Express franchises, albeit once the current disruption has settled. We are also investing well over £1 billion in improvements through the Great North rail project. As has been mentioned, Northern and TransPennine Express trains will be brand new or completely refurbished, and all Pacer trains will be gone. All that is to be welcomed.

Again, I thank my hon. Friend the Member for Hazel Grove and all colleagues for the contributions they have made. Once this present phase has been completed, passengers on Northern rail will benefit significantly through some 1,300 extra services a week and rail users will have many things to be hopeful about for the future—not just brand-new trains but improvements to stations as well to service quality. The Minister of State, my hon. Friend the Member for Orpington (Joseph Johnson), has spoken to the chief executive of Transport for the North and the Mayor of Greater Manchester to underline his and the Department’s commitment to improving performance for passengers. We continue to work closely with rail companies to drive down cancellations, and to support Network Rail and the wider industry in delivering these significant improvements. I suggest that those are all things for which we will ultimately be very grateful.

Question put and agreed to.

Electric Vehicles and Bicycles

Debate between Jesse Norman and Andrew Jones

Wednesday 9th May 2018 Westminster Hall

[Jesse Norman]

Yes, I would be delighted to. I have recently written to Volkswagen to draw attention to the continuing dissatisfaction that I and my colleagues have with its performance. I have raised the matter not merely with the operating personnel but with the supervisory board of that company, and I understand that my colleagues in other parts of the Government are in touch with their German counterparts, to make it clear that we remain exceedingly dissatisfied on behalf of consumers, Volkswagen customers and the general public in this country by the performance of the company and we expect it to continue the process of making amends through the scheme it has in place, extending it as and when that may be required.

Let me proceed. I have said that we want almost every car and van to have zero emissions by 2050. We have said that we will end the sale of new conventional petrol and diesel cars and vans by 2040. My hon. Friend the Member for South West Bedfordshire asked whether that target was too far out. I say to him that it is not. If he reflects on the experience of the past 12 months, he will see that one of the results of the Volkswagen scandal has been that diesels—in many ways, diesel is a thoroughly excellent technology, which is rapidly improving and is useful especially for journeys of distance and between cities in particular—have taken the brunt of that. The result has been a worsening in performance on air quality or rather on emissions, and that is precisely the kind of counterintuitive response that would come from a failure to manage the process effectively. I draw his attention to that.

[Andrew Jones (Harrogate and Knaresborough) (Con)]

Will my hon. Friend the Minister give way?

[Jesse Norman]

I will give way once more, but tragically I will not have a chance to address any of the other points that were made.

[Andrew Jones]

The Minister has just mentioned air quality. Does he agree that electric buses, which are, so to speak, rolling out in Harrogate this year, are critical to providing a solid public transport system that will tackle the air quality in our towns and cities?