(5 years, 8 months ago)
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The hon. Gentleman is quite right. We have been ignored, which is unacceptable. Travellers have faced huge disruption, with little or no support from the operator, Southeastern.
I congratulate my right hon. Friend on having secured the debate. He, and every Member in this Chamber, is a veteran of the campaign to improve rail services for our constituents. Does he agree that one way to improve the reliability of the service would be for a decision to be made about the franchise, which seems to be a never-ending process? I understand that a decision needs to be made by April. The making of that decision is imperative, so that investment in future services for our constituents can be forthcoming.
I totally agree with my hon. Friend, and I will be coming to that point later.
Network Rail, of course, is responsible for the tracks and for the problems that we have had with the landslip. I recently met with its route managing director, John Halsall, to discuss the situation, and he understood that it was unacceptable. There is nothing new in that; it is unacceptable.
Network Rail has regularly let down rail users, but it is not just that: Southeastern has been unable to act when contingency plans are required. It never seems to have them, and it does not provide information to our constituents about what is going on. It supposedly put extra trains on to the Erith and Sidcup line during the Barnehurst landslip, but many of us used that service when the Bexleyheath line was out of action, and when we got to Charing Cross or wherever, those trains were cancelled. The extra trains that Southeastern put on did not exist, so it is no good Southeastern saying that it is looking after the customer, because it most certainly is not.
As I have always said, Southeastern’s timetable is a work of fiction at the best of times; it was even more so on that occasion. The overcrowding, the cancellations and the distress caused to constituents who were trying to get home, pick up children from childcare, get to meetings or whatever were appalling.
That would show good faith to the public, who are suffering from that situation now, would it not? I totally agree with the hon. Lady, and I hope that a 15-minute Delay Repay policy will motivate whoever holds the new franchise to operate a better service.
As the Minister will know, we have been blighted by endless signal failures at Lewisham, which again have caused misery, delays and cancellations. Sometimes, once those signals start to go wrong, they go wrong all through the day—it is unbelievable. We have already suffered from the London Bridge development, which caused considerable distress and disappointment. I understand from Network Rail that it is going to fix the signalling problems at Lewisham; it is going to start this Easter and finish next Easter, in 12 months’ time. Do we have to continue to suffer over the next year? Frankly, that is not acceptable.
There is also the problem of Crossrail. We were hopeful that Crossrail from Abbey Wood would give us an alternative and be part of what we need, but, regrettably, that has been delayed. It should have happened last December, but we do not yet have a date for when it is expected to be operational. That is a huge disappointment for our constituents. I know that it is not the Minister’s responsibility, but that of Transport for London and the London Mayor, but he should put more pressure on to get a date, at least, for when it will start. We have no date.
The other thing I want to raise is something we have been campaigning for. Originally, Crossrail was not going to stop at Abbey Wood, but would go to Ebbsfleet, and we are really keen to see that happen. We have had meetings with the Secretary of State. He came down, along with the hon. Member for Erith and Thamesmead and me, to have a look at what could be done and to have discussions with the council. An extension there would be so welcome. Other parts of the capital have Crossrail going out much further. We, who do not have an underground and have a poor rail service, have been put on the back-burner.
My right hon. Friend mentioned Ebbsfleet. Does he agree that this is not so much about an extension out to Ebbsfleet as it is about completing the project as originally envisaged? We have High Speed 1 there, but it is increasingly overcrowded for my constituents who use it. Having Crossrail go out to Ebbsfleet as originally planned is exactly what the Government’s policy should still be today.
My hon. Friend makes a good point. Solutions are what are needed. I therefore hope that the Crossrail to Ebbsfleet campaign proposals will go forward to a full business case, allowing for a detailed engineering design, land and financial modelling, and a legal framework to be progressed, because then we could get the plan on the books to look at it. Extending Crossrail is not just for commuters; it would allow a redevelopment of our area for jobs and houses eastwards along the south Thames.