(6 years, 6 months ago)
Commons ChamberAs the hon. Gentleman will understand, it is important that the Department acts consistently and treats train operating companies consistently across the industry. The Department is carefully reviewing whether GTR has breached any of its franchise commitments, and we will do that thoroughly, following all correct due processes, as everybody has a right to expect us to.
Let me turn to compensation. We are clear that passengers on the lines that have been severely affected by these issues will receive additional compensation. The Department is working closely with Network Rail, train operators and stakeholders to introduce a special compensation scheme as soon as possible. We have already recommended to the board of Transport for the North that passengers who buy weekly, monthly or annual tickets on affected Northern and TPE routes should be eligible to claim up to four weeks’ compensation. As part of the scheme, the industry will be providing financial support to Transport for the North to deal with other costs that have arisen from the disruption.
I expect the board of TFN to confirm the final details of the scheme by its next meeting on 28 June and for payments to begin for Northern in early July. The Secretary of State has also announced a compensation package for passengers who travel on affected Thameslink and Great Northern routes. As he said, it will follow the special compensation scheme for Northern and TPE. Finally, we are looking at options to further support the northern economy and expect Northern to fund a marketing campaign encouraging travel to affected areas by train, including the Lakes.
I hope that this has reassured right hon. and hon. Members of the seriousness with which the Government are taking the disruption facing passengers. We are taking action to resolve the problems as quickly as possible, to compensate passengers appropriately, and to learn the lessons that will prevent this happening again in the future.
Question put.
The House proceeded to a Division.
I am about to close the doors, as I normally do after eight minutes, but I understand that there is a problem with the lifts in Norman Shaw. I am acutely aware that some colleagues are coming by wheelchair and other, more difficult means. I am therefore purposely delaying the closing of the doors, not for those who are already here, who I trust will vote as swiftly as possible, but for colleagues who are struggling, especially in wheelchairs. It is hard to believe that a lift was full and a colleague in a wheelchair could not get into it.
I am looking hopefully to see if we have succeeded—we have almost succeeded, but not quite. I could describe the wheelchair—[Interruption.] Thank you, Mr Wishart. It is a long time since I sparred with you. I could do with a point of order right now, which of course I cannot take in the middle of a Division. You do not normally get a filibuster from the Chair on the matter of closing the doors, but I am now satisfied that all colleagues who had difficulty in getting here because of a lift problem have had a chance to vote. It is hard to believe that other colleagues did not vacate the lift and allow the lady in the wheelchair to go in first, but that is up to them. Lock the doors!