Rural Phone and Broadband Connectivity

Debate between Lord Vaizey of Didcot and Alistair Burt

Tuesday 3rd February 2015 Commons Chamber

[Alistair Burt (North East Bedfordshire) (Con)]

I have followed the debate carefully and was not sure whether I would have time to speak, so I am delighted to be the last speaker from the Conservative ranks. My speech will, of course, commend the Government for the extraordinary work they have done on broadband, while suggesting one or two changes that will make all the difference.

I congratulate my hon. Friend the Member for Hereford and South Herefordshire (Jesse Norman) and the Backbench Business Committee on initiating this debate. The response from the House has made it clear that he touched on a number of issues that are common to those of us who represent rural constituencies, wherever we sit in the House, and it has been essential to get the matter before the Minister and the House.

My constituency exhibits a number of characteristics that we have heard about, such as properties with fewer than 2 megabits in local authorities that I represent—that affects 8.6% of properties in Central Bedfordshire and 12% in Bedford borough. Again, the same properties tend to miss out, and the hard to reach are genuinely hard to reach.

I have an inventive and thoughtful community that has tried all sorts of different things. It is effective at putting a case together and has detailed plans. I have attended two public meetings in the village of Colmworth and heard a very detailed description of its business premises, residential areas, and the needs of such a rural area. North East Bedfordshire has a diverse community that depends on a relationship between the rural and the urban, as well as on connectivity. The opportunity to work there is becoming even more essential.

Let me say two slightly controversial things. First, I praise BT’s regional partnership director, Annette Thorpe, who has worked incredibly hard with people in my region. I have met her more than a handful of times in different villages in my constituency. She has tried to meet some of the problems, but the difficulty has been that BT is overstretched. It has had too much work and has not been able to deliver, and it has been a problem to satisfy expectations. Annette Thorpe has worked extremely hard to do all she can.

Secondly, my hon. Friend the Minister has been a victim of his own success. The Government inherited a poorly developed programme from the previous Government—whatever the hon. Member for Rhondda (Chris Bryant) says—and they have made remarkable steps forward. However, there is so much work to do and a limited number of people to do it, and it has not been possible to deliver everything we wanted. Communication has been crucial. In Bedford, BT has been struggling to deal with the volume of open market review requests and invitations to tender. That has resulted in it trying to make sense of its own data, which has held it back from the next steps it needs to take. The sheer volume of work being done has caused it to become a victim of its own success.

As well as the familiar issues that colleagues have mentioned, there are some new ones. BT has realised that even when it gets to the end of its programme, it might not be able to deliver. There are some properties it just cannot reach, so what is to happen to them? If it does succeed in delivering 2 megabits, that will not be enough for existing technology, and the issue must be thought through.

A further problem that we have not spent much time on concerns new developments in rural and market town constituencies. King’s Reach in Biggleswade is a new development on the edge of my largest town with 20,000-plus people, and they find it hard to get broadband and superfast broadband. I pay tribute to that community, which worked incredibly hard, and particularly to Councillor Bernard Rix, who led the work with BT, and my assistant, Mandy Setterfield. We have worked with Annette Thorpe—sometimes behind the scenes—to push things along, but there have been problems with siting cabinets and getting new properties linked up. When talking about linking up the old, we must not forget that we must also deal with linking up the new.

Finally, I would like to take up the kind offer of my right hon. Friend to meet representatives from my constituency.

[Mr Vaizey]

I must accept that kind invitation, especially since my right hon. Friend has just promoted me to the Privy Council,