Children and Social Work Bill [HL]

Debate between Earl of Listowel and Lord Wills

Monday 11th July 2016 Grand Committee

[Lord Wills]

My Lords, as I said at Second Reading, the Bill is missing a crucial opportunity to introduce protections for the young people whom it is designed to support. These amendments would provide that opportunity. The importance of whistleblowing in exposing malpractice and wrongdoing and in improving the delivery of public services has been recognised by successive Governments for the past 20 years or so. The previous Labour Government brought in the Public Interest Disclosure Act and this Government have done more, insisting that they want to protect whistleblowers further. The current Prime Minister, for example, said:

“We will always back whistleblowers when they challenge poor standards, particularly in large organisations”.—[Official Report, Commons, 26/2/14; col. 257.]

When he announced new plans for the takeover of poorly performing children’s services last year, he highlighted that one of the “sharper triggers” for this,

“could include complaints from whistle-blowers”.

But whistleblowers in local authorities still lack some crucial protections that will encourage them to make such disclosures in the public interest. These gaps in protection not only discourage individual cases of whistleblowing and damage individual whistleblowers, they inhibit the creation of an effective culture in organisations that encourages transparency. Over and over again we have seen the consequences—repeated failures in the National Health Service, police wrongdoing after the Hillsborough disaster, and the scandal of MPs’ expenses when the fees office was well aware of the scams that went on but never blew the whistle.

Large organisations that serve the public in both the public and private sectors are powerful institutions, often driven by a potent internal culture. Every case of whistleblowing challenges the powerful vested interests which so often run such organisations. As I have often said in debates on these issues, too often after a scandal has been revealed, abuses have been tackled and the guilty punished, and after all the fine words about whistleblowing have been spoken, it is all too easy for those dominant interests to revert to carrying on much as they did before. The powerful never like being challenged.

These amendments would provide extra protection for those working in public bodies providing social services or children’s services, and local authorities, in relation to looked-after children, children at risk and social workers in two ways. First, they would require the Secretary of State to issue a code of practice on whistleblowing arrangements that can be taken into account by courts and tribunals when the issue of whistleblowing arises. Secondly, they would provide protection against employment blacklisting of whistleblowers.

Amendments 127 and 137 would embed a code of practice into statute so that it would be taken into account by courts and tribunals. This was a key recommendation of the whistleblowing commission set up by the whistleblowing charity Public Concern at Work, chaired by the former Appeal Court judge Sir Anthony Hooper and whose members included the noble Lord, Lord Burns. The commission drafted a 15-point code of practice providing practical guidance to employers, workers and their representatives, and set out guidance for raising, handling, training and reviewing whistleblowing in the workplace. This could act as a model for these amendments. A statutory code of conduct sends out to all organisations a powerful signal about the importance that Parliament attaches to providing adequate protections for whistleblowers to help drive necessary cultural change within organisations to encourage responsible whistleblowing.

Amendments 128 and 138 would provide improved protection for whistleblowers who are job applicants. This is a critical gap in protection for whistleblowers. Unlike in other areas of discrimination law, job applicants are not considered workers under the Public Interest Disclosure Act, which provides protection where a worker secures a position and is then victimised, forced out or dismissed if the employer becomes aware of an instance of whistleblowing in a previous job role. If an individual is labelled a whistleblower, it can be very difficult for them to get work because they can find themselves blacklisted—not through a formal, centralised database but informally. The amendment would plug the loophole identified in the case of BP plc v Elstone where the Court of Appeal stated that the situation was created because the drafting of the Public Interest Disclosure Act had not considered the situation of a job applicant being victimised by raising concerns in a previous job.

Following the Francis report into the Mid Staffordshire NHS Trust, the Government finally recognised this anomaly and introduced new protections for whistleblowing job applicants—but they covered only the NHS. There is no logical reason why such protections should be so restricted. Actionable offences of sex and race discrimination are not restricted to the NHS, so why should discrimination against whistleblowers be?

The amendment addresses this anomaly for those working in public bodies, providing social services and children’s services, and local authorities, in relation to look-after children, children at risk and social workers. If the Bill is to realise its welcome objectives, it needs to encourage a culture of transparency among all those charged with delivering them. The amendments would help to do so, and I hope that the Minister will feel able to accept them.

[The Earl of Listowel (CB)]

My Lords, this of course brings back memories of the home for adults with learning disabilities that was so well documented on the “Panorama” programme a while ago. While I support the principles that the noble Lord has just laid out, I would point out that many people working in this area nowadays will be working for private businesses. Most children’s homes are in private hands and many foster care agencies are now private, so in that sector there may be well laid-out regulations regarding whistleblowers. Perhaps the Minister could write to us, or have further conversations, to reassure me, at least, that there are whistleblowing protections for those working in the private sector with vulnerable children.

Children and Social Work Bill [HL]

Debate between Earl of Listowel and Lord Wills

Monday 4th July 2016 Grand Committee

[The Earl of Listowel]

I will speak to Amendment 47 in this group. Many noble Lords will recognise that adolescence is a difficult time for many young people. Anna Freud, the founder of the Anna Freud Institute, wrote three times on adolescence. Her final paper was entitled Adolescence as a Developmental Disturbance. Adolescence—the transition from childhood to adulthood—can often be a difficult time, but if one is a child in care, has experienced trauma before entering care and then may well have experienced further trauma on entering care—the process of being taken into care is traumatic in itself—one may find oneself with a protracted adolescence. Anna Freud describes the process of adolescence as the detachment of a child from their parent and the gradual process of moving to become an independent adult individual. I paraphrase, but that is roughly how she would describe adolescence.

The important thing to keep in mind here is that adolescence is about the detachment from the parent. The child has a close attachment to the parent; adolescence sunders that relationship. When we talk about continuing support of such young people up to the age of 25 by local authorities, it is very important to recognise that the developmental drive for those young people is to push themselves away from their corporate parent, the local authority, particularly because of their early experience. Just like any other good parent, the corporate parent, the local authority, has to make very clear to their child or young person: “We are here for you. You may not like us—you may hate us or despise us; that is normal for adolescents—but we are still here for you, we still care for you and we still want to see you and support you. We are here for you when you need us”. That is what I hope the amendment covers. It puts more of an onus than the Bill currently does on local authorities to say to those young people: “We want to support you. This is the offer we have for you”, and, for instance, to send Christmas cards and postcards, to do everything in their power to keep in touch and to treat them, in this regard, just as they would younger people aged under 21.

I recall Ashley Williamson, a care leaver I have known for a while. He did not get back into contact with his personal adviser until he was perhaps 20. He was just on the edge of losing the right to a personal adviser, but very fortunately he got back in contact. It made a huge difference to his life, because he and his personal adviser clicked. She supported him to get stable housing for himself. Following that, his life improved and he became a very effective lobbyist in Parliament, coming to parliamentary groups to talk about what needs to be done for care leavers and expressing concerns about the sexual abuse and exploitation of young people in care.

We have heard eloquent words about the treatment of young mothers, in particular, coming out of care. I remind your Lordships that young people and teenagers in care are far more likely to become pregnant than those in the general population. Very sadly, the number of children taken away from young people who have grown up in care is also far higher as a proportion than in the general population. If anything can be done to ensure that the financial environment for those families is as beneficial and supportive as possible, that would be a very good thing, as I hope your Lordships will agree. We need to do all we can to support these families. We know from the statistics that they are highly vulnerable, so the measures described here are very welcome and I hope the Minister can give a positive response.

[Lord Wills (Lab)]

My Lords, briefly, I support Amendment 74A, to which I have added my name. I draw your Lordships’ attention to my entry in the register of interests about my involvement in a voluntary project for care leavers. I support everything that my noble friend said in support of this group of amendments. As she suggested, I want to put forward a set of arguments in favour of Amendment 74A, which is about the need to acquire better data about outcomes for care leavers.

As I said at Second Reading, delivering the Bill’s undoubted good intentions will be challenging. In particular, it is crucial that the individual circumstances of each young person must be considered if real progress is to be made. As the noble Earl, Lord Listowel, said, these young people face all the challenges that all young people face, but the particular challenges from their specific circumstances are especially demanding. Therefore, their problems are unusually difficult and complex and they require tailored help to meet them. If we are to do so, we must overcome all the problems that public services have traditionally found in personalising delivery to the individual.

Adequate data on outcomes will be crucial if we are to use the Bill’s framework to devise effective strategies, but it is simply unavailable at the moment. For example, as I said at Second Reading, it is known that 5% of care leavers are in higher education at the age of 19; we do not know how many of those will graduate; nor do we know how many care leavers enter higher education in later life, although we know that many of them do so when they feel more ready to take advantage of that opportunity. Such data will be crucial if we are to assess the effectiveness of support for those young people. Requiring local authorities to keep in touch with their care leavers until they are at least 25 will, among all its other virtues, enable better data to be compiled about outcomes for them, which is a vital building block for the success of the Bill in the long term. For that reason, and for all the others that we have already heard, I hope the Government will consider the amendment sympathetically.

--- Later in debate ---

[The Earl of Listowel (CB)]

My Lords, I very much appreciated the 1992 report of the noble Lord, Lord Warner, Choosing with Care. I have referred to it many times during my career in this House. I find it extremely helpful and illuminating, and in visiting children’s homes, I know how helpful they have found it. There is even something called the Warner interview in which they are instructed to look back over the CV of the applicant to see if there are ever any gaps and probe the applicant on what they were doing in those gaps. It was very influential and important.

I also emphasise what noble Lords have said about the first line manager or supervisor. Recently at a conference, I heard from the chief executive of Frontline, which trains social workers. He produced evidence that where there was an excellent supervisor and manager, even in a poorly functioning local authority, newly qualified social workers could do well and be resilient. Dame Claire Tickell was commissioned to produce a White Paper for social work and she emphasised the need to train first line managers strongly. I welcome what the Minister has said so far about how he sees the Government helping to develop this personal adviser role. I hope that he will also look at their supervision and their first line managers and how those need to be developed.

Finally, on the issue of flexibility versus rigidity, there are strengths to both sides of the argument. I hope that we can find a marriage between the two. My concern is that there are huge burdens on local authorities’ resources at the moment, and unless one is very specific in terms of the personal adviser profession, we may find huge disparity in quality and that our young people may not get delivery of what they need. At the same time, there needs to be flexibility where someone knows that young person and they have a relationship. We want continuity of relationships and we want foster carers, teachers or friends to be supported to be able to deliver that. We want to allow that role to be given to the foster carer or whoever. This issue is complex. This is a helpful debate and I look forward to the Minister’s response.

[Lord Wills]

My Lords, as we have heard, this is a complex and difficult issue. I have huge sympathy with what the noble Baroness, Lady Howarth, the right reverend Prelate, and the noble Earl, Lord Listowel, said about the need for flexibility. These young people are very vulnerable. They have a wide range of needs and they will respond differently to different people. It is not a question of having one professional group that will deal with every young person in the same way. We must be very careful about this because everything that I have learned about this complex subject suggests that one of the most crucial things is stability in the lives of these young people. The more difficult and restricting we make the area in which we can recruit these personal advisers, the more difficult it will be to provide stability, so there is clearly a huge problem here.

Having said that, we should not let all those difficulties dissuade or deflect us from the fundamental importance of what the noble Lord, Lord Warner, has said. There is always a temptation in government—I remember it very well from all my years as the Minister—that when things come complicated and difficult, particularly in such sensitive areas, to push it aside, kick it down the road a little bit and have a review which, in the circumstances, will not necessarily produce anything very valuable. We have heard the experience of all those people with a lot more experience than I have in these matters of how these problems come to light only after the damage has been done.

I urge the Minister to grapple with those difficulties, not lose sight of the importance of what the noble Lord, Lord Warner said, and to produce a substantive response today.