(9 years, 5 months ago)
Lords ChamberFrom what I understand, the problems in Wales mean that there is a lot more for the Government to be held to account for there.
My Lords, from personal observation from being in hospital, nurses spend a awful lot of time behind a desk ticking boxes when it would be much more helpful and better for patients if they could deal with patients more. Is there any way of alleviating the need to fill in boxes so that they can look after patients? Can they cut the paperwork?
The noble Countess makes a very insightful point. Non-productive time—by which I mean the time when nurses are not dealing directly with patients—varies considerably, but the average seems to be about 20% to 25% of their time. The better-organised wards—which takes me back to an earlier point—where there is strong local leadership from the ward sister will be organised in such a way that staff will spend much more time with patients. I agree entirely with the noble Countess’s point.