(6 years, 5 months ago)
Commons ChamberFirst, the number of firms asking for passports to apply for franchises is actually increasing, not decreasing. As I keep explaining to Opposition Members—they are causing as much trouble as they can for the Government over the European Union, instead of working together in the interests of this country—what they are proposing is illegal under European law.
I commend my right hon. Friend for taking this tough decision and bringing forward his plan for a public-private partnership for the east coast main line. Will he confirm what this decision will mean for the customer experience before and after 24 June? What will be the travelling public’s experience as a result of this decision?
The travelling public are the most important people in all this. Tomorrow, and indeed on 25 June, they should notice no difference to the timetable or the tickets; they can buy tickets in advance. The difference is that from that point on they will notice a change to the trains, which will become LNER livery trains. Later this year, there will of course be brand-new LNER livery trains, providing a much better experience for the travelling public—and a more reliable experience at that.
(6 years, 9 months ago)
Commons ChamberExcept that since the line returned to being operated by Stagecoach, passenger satisfaction levels have risen, the number of employees has risen, the return to the taxpayer has risen and the number of services has risen. In my judgment, the day-to-day operation of this railway has proved very successful over the past two or three years, even though its finances have been disastrous.
In my right hon. Friend’s statement, he said that the financial reward for Stagecoach at the end of its contract would be set on the basis of the achievement of “specified passenger benefits”. What does he have in mind?
I want continued improvements of the kinds committed to in the original franchise documents —better services, more services. If there is to be any payment at all at the end of this direct award, it has to be on the basis of an improved situation for passengers and better services. As far as I am concerned, this will be a not-for-profit award on a year-by-year basis if—if—we go down this route. Such a decision has not been taken, and I will not take it until I have seen the evidence on either side; and I will be completely transparent about it. Any payment at the end of a direct award has to be linked to a much better deal for passengers.