(5 years, 9 months ago)
Lords ChamberLike the noble Lord, I was very sad when my right honourable friend the former Home Secretary had to resign her position. I have seen the document—the Statement—that everyone else has seen. I am sure there will be measures in train to make sure that Ministers are sufficiently supported in the job they do.
My Lords, I have been very pleased to hear what the Minister has said so far about the efforts that are being made. However, is it not quite obvious that one of the most important steps that could be taken would be to improve the representation available to immigrants, who often find the complex law on immigration beyond their capabilities?
The noble and learned Lord makes a good point. My response to the noble Lord, Lord Roberts, threw up a slightly different but substantial reason for things being delayed and appeals being upheld—that is, documentation coming forward at the last minute, making it too late for the Home Office to withdraw the appeal and sort out the issue. The noble and learned Lord is absolutely right: for many, it can be a very confusing and distressing time. However, we are making huge efforts to improve the process—for example, by withdrawing cases at the 20-week point to make sure that they are looked at again and that we do not have the problem that noble Lords are referring to.