Tuesday 23rd April 2013

(11 years, 2 months ago)

Grand Committee
Read Full debate Read Hansard Text Read Debate Ministerial Extracts
Baroness Wheatcroft Portrait Baroness Wheatcroft
- Hansard - -

My Lords, every suicide is a glaring reflection of the fact that our society has failed to look after its most vulnerable. The noble Lord, Lord Roberts, has just explained how he sees failings in the community as partly responsible for that, and I can only agree. I welcome the Government’s decision to produce their new suicide prevention strategy, and congratulate my noble friend Lady Buscombe on securing this debate. At this point, I must declare an interest as a member of the Samaritans advisory board. We are well represented here this afternoon. I am in awe of the remarkable work that the Samaritans do.

The reasons why people decide to take their own lives are varied, although there are some factors that seem to be very regular occurrences, particularly financial ones. When World Suicide Prevention Day took place last year, there was a campaign under the heading “You Can Cope”, but those who kill themselves have generally decided that they cannot cope, or at least that they cannot cope alone. I agree with the noble Lord, Lord Roberts, that they feel alone. This does not necessarily mean that they are single. They may be in relationships, they may be in touch with their family, and they may apparently have a network of friends, but the person who is driven to suicide tends to feel very much alone. A problem shared is said to be a problem halved, but a problem left to grow like a malignant tutor—tumour, although there are a few malignant tutors around—inside the brain and heart of an individual is a problem multiplied. For whatever reasons, and pride may be one of them, too many people today have no one they can share their problems with.

The irony is that in an age when many people have hundreds, indeed, thousands, of what they would term friends on Facebook, there are more and more people who, when they hit the slough of despond, do not have a friend to turn to but welcome being able to turn to a stranger. A friend of mine who spent many years as a Samaritan told me that what was really wanted on the end of the phone was a friend. The main cause that really drove those people to ring was extreme loneliness. She told me that she kept one of her clients going for several days after he called to say that it was the end, there was nothing to eat in the house and he could not cope. She told him the ingredients for cauliflower cheese and sent him out to buy them, and when he came back, she talked him through the recipe. When he said, “But what about the bird? There’s nothing for the bird to eat”, she suggested that the bird should eat cauliflower cheese too. In the end, this guy went away, not happy, but feeling less alone, and over the years he called her again occasionally and they talked recipes.

For those at their wits’ end, the Samaritans enable them to phone a friend. People do that about 5 million times a year. Other charities do fantastic work in helping those who feel suicidal, and the national prevention strategy acknowledges the importance of getting all those organisations to work together and to work in tandem with social services and the National Health Service, but today I shall stress the one way in which these charities can be helped to be more effective; it is by making that life-saving phone call cheaper. The Samaritans’ national helpline number is an 0845 number, which means that landline calls are relatively inexpensive, but calls from mobiles are considerably more. Incredible although it may seem, the Samaritans’ research shows that the cost of that call will put people off making it. The aim is to have a free-to-caller national number. In 2009, Ofcom gave the Samaritans the number 116123, which is pretty easy and memorable. It has been successfully trialled, but to roll that out nationally requires about £1 million a year. It would be dreadful for somebody to pluck up the courage to phone a friend in extremis to ring that number and find it dead. Without the certainty that that £1 million will be there or that there will be some other means of achieving it, that potential lifeline is not being rolled out. Far be it from me to suggest in the current climate that the Government should dig deep, or even quite shallowly, into their pockets and find that extra money, but there has to be a way that together Ofcom, the telecoms operators and the Samaritans can get together and produce some way of doing this. Perhaps the lottery could help. It might cost a little money, but what it would save is immeasurable.