Healthcare: Support Workers Debate
Full Debate: Read Full DebateBaroness Wall of New Barnet
Main Page: Baroness Wall of New Barnet (Labour - Life peer)Department Debates - View all Baroness Wall of New Barnet's debates with the Department for International Development
(11 years, 9 months ago)
Lords ChamberWe are in constant contact with the devolved Administrations; I have information from both Wales and Scotland. It is indeed extremely important that we learn from each other, as the noble Lord has flagged up.
My Lords, I, too, congratulate the Government on the steps that they have taken so far, although they have taken a long time to do them. In addition to the area that the noble Lord, Lord Willis, talked about, there are still issues inside hospitals of patients not understanding that healthcare assistants are qualified to do the work that they are doing, while the healthcare assistants desperately want them to understand that. The Government’s failure to push this forward quickly is damaging that relationship. It also makes patients feel unsafe when they really have no need to.
In many parts of the health service, there is excellent care. I have certainly seen that first-hand. We have to make sure, as the noble Baroness does within her trust, that all care is consistent, safe, effective and compassionate. I take seriously the point that she makes.