Stockton to Darlington Railway Anniversary

Debate between Baroness Vere of Norbiton and Lord Wrigglesworth

Tuesday 11th October 2022 Lords Chamber

[Baroness Vere of Norbiton (Con)]

My noble friend has sort of answered the question for me. I completely agree that railway staff do far more than sell just tickets, which is why in some circumstances they need to be out and about helping people where they need the help, rather than sitting in a glass box. My noble friend is right that one in eight tickets are currently sold by a ticket office. We know that passenger needs have changed and most people nowadays use the digital system, but we recognise that, in some areas, people want the option to buy a ticket at a ticket office. No final decisions have been taken. We are listening, but we must recognise that passenger needs have changed.

[Lord Wrigglesworth (LD)]

My Lords, having been born in Stockton—a little after 1825—and like my noble friend Lord Rodgers having represented Stockton in the other place for quite a number of years, I have a keen interest, as he has, in the success of these celebrations. I am therefore delighted to hear what the Minister has to say about the support that is being given to all the organisations already involved in preparing for them. However, would not the best and most appropriate way to recognise the wonderful achievements of railways since 1825 be to support the proposals of Northern Powerhouse Rail to upgrade and massively improve connections between the east and the west of the country and thereby achieve the levelling up and economic growth that the Government seek to achieve?

[Baroness Vere of Norbiton (Con)]

The noble Lord will have seen the recent comments from the Prime Minister about Northern Powerhouse Rail. The Department for Transport has taken those comments very seriously indeed and is now doing an enormous amount of work.