Renters’ Rights Bill

Debate between Baroness Thornhill and Lord Cromwell

Wednesday 14th May 2025 Lords Chamber

[Baroness Thornhill (LD)]

My Lords, first, I apologise to the Minister. I was remiss not to thank her before the previous group for the time she gave up to meet my noble friend Lady Grender and me to discuss the database. I know that she is always very willing to meet noble Lords and that she gives up a lot of her time. I hope she will accept my thanks now.

The amendments in this group continue to relate to strengthening the content, utility and functionality of the new private rented sector database. As has already been highlighted, the database could be a powerful driver of higher standards, tenant protection and, importantly, support for responsible landlords. But to fulfil that role, it must be built on comprehensive, reliable and adaptable foundations—something these amendments aim to deliver.

Amendment 222 is in my name, supported by the noble Baroness, Lady Freeman, whom I thank. I also thank the noble Lord, Lord Best, for his positive comments. The noble Baroness and the noble Lord both made some pertinent comments that I hope will add to the debate. Yes, the amendment sets out a broader and more ambitious vision for what information could be captured in the database from the onset. If this system is to be genuinely useful, it needs to go beyond the basics and include key documentation that reflects the safety, security and condition of the property. Renters deserve to know that the home they are moving into is safe, compliant and fairly let.

I say to the noble Baroness, Lady Kennedy, that I do not intend to go into great detail on this today, because time is of the essence. To sum it up, the point is to expose infringing, dodgy landlords. A good landlord has nothing to fear, but if things such as banning orders are on the site, this might incentivise landlords to not get themselves into that position in the first place. In Watford we have had issues with a landlord who is a prolific property owner. It would be very useful, and quite powerful, if people could see the number of offences under the name of a landlord. I accept the concerns expressed by the noble Earl, Lord Lytton. If there was any hope of any elements of my catch-all list being taken up, I would happily argue each one with him on a case-by-case basis.

Amendments 221 and 227, tabled by the noble Lord, Lord Best, would ensure that the database includes records of gas and electrical safety checks, and that, crucially, it can become a digital home for all these certificates. We already require these documents to be produced, so incorporating them into the national system should be a logical next step. Amendment 227 would even allow accredited safety certificate providers to upload directly, removing administrative burdens from landlords and improving data accuracy. This would modernise and streamline an essential part of the compliance process.

Amendment 228 in the name of my noble friend Lady Grender focuses on tenancy disputes—specifically rent levels and resolution outcomes. In the absence of reliable rent data, we lack the evidence base needed to track affordability—something that has come up before in the Bill—or understand the impact of policy changes. Including dispute outcomes would help tenants navigate the system more confidently and enable more informed decision-making by both renters and landlords. It also provides an accountability mechanism to ensure that the system is working as it should.

Amendment 224, also from the noble Lord, Lord Best, and which I support, is linked to these proposals and would reinforce the requirement for the database to include the right types of detail to make it genuinely functional for enforcement and policy use. I am sure we would all be willing to contribute to a general discussion on what that might be.

Amendment 229 introduces a small but important clarification to ensure that the database links records not only to landlords but to specific dwellings. This might seem technical, but it speaks to a broader point. The system must allow us to track the full history of a property and not just its owner, although the owner is clearly vital, especially the owner we have mentioned many times: the invisible, absent, non-contactable landlord. This is vital in cases where properties change hands but the issues persist. With reference to the local case that I referred to earlier, often it was just a family member’s name that had changed, so I think the more we can track down these infringing and rogue landlords, the better.

This brings me to Amendment 230, which would require the use of the UPRNs: unique property reference numbers. That is a new acronym for me. These identifiers already exist and are widely used in local government and in the property sector. Using them in the database would help standardise records, reduce duplication and enable effective data sharing across agencies—something that they, and all of us, think needs to be improved. It is a ready-made tool that would help knit together fragmented information across the sector and, as we have heard, it has proved effective.

These amendments work together to build a more useful, transparent and future-proof database that supports not only enforcement but renter safety, data integrity and informed policy-making for the future. Each of these proposals is practical, proportionate and grounded in existing obligations. What they offer is not duplication but integration. I hope the Government will recognise the value of taking a more ambitious approach to what the database can deliver and I am heartened by the comments that the noble Baroness has already made today.

[Lord Cromwell (CB)]

My Lords, I am entirely supportive of pretty well every amendment that has been put down on this—this blizzard of amendments about a database across four groups. I agree that there should be penalties for not participating in it. It has to be something that is not a nice-to-have add-on: it has to be core to everything. However, I will just give two notes of caution, the first of which goes back to the point made by the noble Earl, Lord Lytton. If you are going to start recording disputes on the system, there could be many, many reasons why a dispute runs for a long time. It would not necessarily be the fault of evil landlords. It could be illness on the part of the tenant; it could be a multitude of things. You have to be very careful there.

The second point is to be careful what you wish for. No one has suggested this so far, but is this database going to be searchable by tenant? Because a landlord looking at a tenant might search the database and find that every previous tenancy has ended in a dispute. Is that going to be a fair use of this database? Because it is a logical suggestion, looking at this from a landlord’s point of view, to look out for rogue tenants as well as rogue landlords.

Renters’ Rights Bill

Debate between Baroness Thornhill and Lord Cromwell

Tuesday 6th May 2025 Lords Chamber

[Lord Cromwell (CB)]

My Lords, I also support these amendments. I have one small niggle, which I will get to, but I live at the end of a very ropey copper wire system, so I yearn for the day when broadband reaches up into the Midlands—or, as it is known down here, the north.

My understanding is that Openreach, in the areas where it is installing, currently includes a building free of charge in its rollout programme. That could change, and it is not clear whether alternative network providers may charge for installing. The situation is not clear at the moment and is, of course, subject to change. Therefore, would the Minister consider it right to oblige landlords to take on the cost if one is imposed?

[Baroness Thornhill (LD)]

My Lords, I rise to give my support for Amendments 134 and 135 in the names of my noble friend Lady Janke and the noble Lords, Lord Black of Brentwood and Lord Best, who, in his usual style, has added some quality dimensions to this discussion. The noble Lord, Lord Cromwell, has given his usual nudge about something we might have forgotten.

In short, these amendments offer a simple, cost-neutral solution to a growing problem. Too many renters are still denied access to fast, reliable broadband, and there is a real risk of growing the digital divide as a result. The ability to work remotely and to access education and vital public services are basic needs in the modern world. Reliable broadband is not a luxury; it is a necessity as fundamental as water or electricity in our lives today, yet over 900,000 households are being left behind. This is often simply because, as has been said clearly, landlords are hard to reach for requests for fibre installation or are just not bothered. These amendments would introduce a clear, fair process, ensuring that tenants could request full-fibre broadband and receive a timely response. This is not about forcing landlords to pay but removing a passive barrier that is harming renters’ access to full-fibre broadband.

It is good to know that these measures are backed by many organisations, such as Generation Rent and the Good Things Foundation, and offer a cost-neutral way for the Government to improve digital inclusion, particularly for low-income renters. Importantly, yes, landlords benefit too, with fibre infrastructure clearly adding a long-term rental value to their properties.

This is a fair and practical step to connect more people and strengthen our digital infrastructure, so we strongly support these amendments—no surprise there—and urge colleagues to do the same. We look forward to the Minister’s response.

Renters’ Rights Bill

Debate between Baroness Thornhill and Lord Cromwell

Thursday 24th April 2025 Lords Chamber

[Lord Cromwell (CB)]

My Lords, I will speak very briefly because, as always, the noble Lord, Lord Young of Cookham, has set out his case so coherently and in such detail that I need raise just a couple of points. Before I do, I declare an interest: I do not let out any residential property, but I have a couple of family members who let out one each.

I support all four of the amendments in this group, because there is considerable uncertainty about how the Bill will affect shared owners who become the so-called accidental landlords that have been referred to. They often sublet as a survival strategy, to deal with exceptionally difficult financial circumstances, which the noble Lord set out. Where co-owners try but, as is common, fail to sell, the proposed 12-month letting period ban—the lack of a letting period—risks punishing the very people who simply do not have the financial resilience to cope with a 12-month void in their ability to sublet. This applies acutely to the poorer and more vulnerable end of the market, so I trust that it will be of particular interest to this Government.

[Baroness Thornhill (LD)]

My Lords, I too support the amendments in the name of the noble Lord, Lord Young of Cookham.

If many of the amendments to this Bill are designed to make us look at unintended consequences for certain groups of people, these amendments concern one group of people who wholeheartedly deserve and need us to look at how the Bill will impact their situation as shared owners who cannot sell their flats and are subletting due to a variety of legitimate reasons. The specific conditions of their model of part ownership were so cogently outlined by the noble Lord, Lord Young, that, noble Lords will be pleased to know, I will not even attempt to repeat them. That has led to their campaign to plead with us—“plead” is almost not a strong enough word—to look at ways to ameliorate the devastating situation in which they find themselves.

The key element of concern is the stranglehold that the registered providers have on the property—no doubt deemed to be a good thing in normal times, but this situation is far from normal. Due to that stranglehold and the restrictive rules that shared owners must abide by, for the majority of shared owners subletting is a loss-making operation by design. I am not given to hyperbole, but I cannot think of anything worse than being in the situation that they are trapped in.

The term “accidental landlord” was a new one to me, but when I heard first hand from the shared ownership owners, I felt their pain—it is a really messy issue. Let us not forget that, if you have gone into shared ownership in the first place, it is highly likely that your finances are going to be stretched anyway—no high salary, no inheritance, and no bank of mum and dad—or you would have bought outright. As has already been said, the 2025 survey of the Shared Owners’ Network found that 90% of subletters were created because of the building safety crisis.

Another shocking statistic was that, in November 2024, the National Audit Office stated that the Government will not reach their 2023 target for the remediation of high-rise buildings with dangerous cladding. This building safety crisis is set to continue for over a decade or more, so it is not a big stretch to say that the problem of accidental landlords will increase. That is why I too was disappointed that this was not picked up by the impact assessment—perhaps the Minister can explain why.

The issue is certainly complex, and I am absolutely certain that the Minister is fully knowledgeable about it and sympathetic to it. The amendments tabled by the noble Lord, Lord Young, are trying to find out whether there is a way forward through this Bill to help this group of people. Alternatively, perhaps the Minister will take it upon herself to follow this up by other means.

I will end with a few words from one of the many emails from the aforementioned Stephanie, but I will pick up on a slightly different point. She says that

“we are not bad people … we’re trying to cope with an impossible situation … we don’t need to be punished for failing to sell the unsellable flats that are already ruining us”.

Between the noble Lord, Lord Young, and Stephanie, they say it all—and they have our full support.

Renters’ Rights Bill

Debate between Baroness Thornhill and Lord Cromwell

Tuesday 22nd April 2025 Lords Chamber

[Baroness Thornhill (LD)]

I have to confess to the noble Lord that I had written down exactly what he said—that these are not two nice amendments to bring in fixed tenancies by the back door—but then I thought, “He’s actually just creating a new ground for repossession”. What I am concerned about from the previous debate and this one—and I urge the Minister to clarify this—is that there seems to be an idea that rolling tenancies are unstable. I have several friends who are landladies, and we have had discussions about this over one or two glasses of wine and—believe it or not—they are not fazed by this. They have not reacted hysterically, because their attitude is, “My tenants like to stay long term; I’m a good landlady”; they do not see that that is a problem. But clearly there is a problem because we have had the reaction. I say to the Minister that the messaging has somehow got lost that this is not a less secure tenancy and that, in fact, the expectation is that the tenancy will roll on, and I believe the Government have tried to make the paperwork and things easier for that to happen.

If that messaging was correct, I do not see why a tenant would need incentivising to stay if everything was going okay. So forgive me if I sound perplexed: I thought I had a clear view about this, but the noble Lord has kind of knocked me there. I think it is because of the messaging that we have had about the instability of rolling tenancies, whereas I believe that that is not the case. I would be very interested in what the Minister has to say on that. I appreciate that the noble Lord’s speech was not long; it was engaging oratory and got the little grey cells going.

[Lord Cromwell (CB)]

Perhaps the noble Baroness and I should discuss this over a few glasses of wine also, although I do not drink—but she can have the wine. I do not think the amendment creates a new ground for repossession; it gives the tenant greater security of tenure by removing half the causes for which a landlord could serve notice—I think that is what we will have to discuss over the glass of wine. It applies in special circumstances, where a landlord does not anticipate the need to sell or the wish to move in a family member but wishes to incentivise their tenant, who could leave at any moment on two months’ notice, to stay longer. So they say, “I’m prepared to give you greater security of tenure as an incentive to remain and continue paying the rent”. It is not more complicated than that, but I am glad that I managed to lift the bafflement and look forward to a chat afterwards perhaps.