Ukraine Refugees: Mothers and Dependent Children Arriving in the UK

Debate between Baroness Sheehan and Lord Harrington of Watford

Thursday 7th July 2022 Grand Committee

[Lord Harrington of Watford (Con)]

I wish I had that much influence with NatWest. I do not recall it being on the list, but TSB and Halifax are, for example. They are all quite well-known banks, but it is not just the big clearing ones. I would be delighted to hear any case studies, or indeed to meet personally with the refugees my noble friend knows, if he would like me to. Every week, I meet refugees and I find out a lot from it. I have found meeting MPs very helpful as well, because of course they meet constituents. I would be very happy to meet personally with my noble friend Lord Moynihan —I have not seen him since we were undergraduates together, but he will not remember that—or any of the refugees he mentioned. I would be very happy to bring them here to meet them and hear about their experiences.

[Baroness Sheehan (LD)]

I just want to confirm that NatWest is definitely in the scheme. It is the bank that my families are using; it is definitely in the scheme, and we were told that it takes 28 days to process those forms. The Vodafone scheme that is supposed to be helping Ukrainian refugees leaves much to be desired. There is lots of noise about its generosity but in fact those SIM cards, which are essential to setting up bank accounts and everything that follows from them, are not readily forthcoming.

[Lord Harrington of Watford (Con)]

I had heard of the Vodafone Foundation in the context the noble Baroness mentioned, with a lot of noise, et cetera. I am very happy to meet it. In fact, I had a meeting yesterday with someone who does a programme with Vodafone in other countries, but I will now ask to meet the Vodafone people directly, because its involvement is trumpeted—that is the correct word for Hansard.

I have missed the comments from the noble Lord, Lord Khan, on PTSD. At the moment, it has not become a problem. This could be because it is not being reported. It could be because people are keeping things inside, because they just got away from a traumatic situation. I suspect it is beneath the surface. At the refugee groups I talk to, you meet people who are beautifully spoken—perhaps a mother with young children. You could easily think on the surface that you were attending a kids’ playgroup like those you go to up and down the country, but when you get talking, you can see what is just under the surface. I thank the noble Lord for flagging this. At the moment, it is not a problem, but we are on alert, via the local authorities.

I must conclude; I have probably gone well over my time.

Ukraine Refugee Visas

Debate between Baroness Sheehan and Lord Harrington of Watford

Thursday 31st March 2022 Lords Chamber

[Lord Harrington of Watford (Con)]

I thank the noble Lord, Lord Ponsonby, for his very valid questions. On his first question on the number of arrivals, I cannot give him that number, but I said that I would write to the House of Commons DLUHC Select Committee, so will of course write to him. I said Friday or Monday; I would like to keep to that and certainly will.

The noble Lord’s second question was to do with children. If I may paraphrase, he said, “Yes, everyone knows security is important, but what security risk can children pose? Do children with their mother have to have biometric tests, et cetera?” The answer is yes, but I should explain the reason, because I asked that question a lot myself, as the noble Lord may imagine. Unfortunately, people traffickers are alive and well and are prospering. We have been warned of this by the Ukrainian and Polish Governments, so we have to be sure that the children are in fact the children of the person claiming to be their mother and I am afraid that involves a visit to the visa centre. All I would say in mitigation is that 90% of applicants are now able to apply online without using the biometric tests. The visa centres are a much quicker way of doing it. The officials are briefed to do it as quickly as possible. If there is evidence that we can look at that those children are children of the mother that they say they are, we are flexible as we can be, but I make no excuse for doing that, because we do not know another way around it.

Finally, conscious that we have 10 minutes, as mentioned by my noble friend, I come to the bureaucracy and the extra caseworkers. This has been geared up a lot. In fact, I am going to Sheffield tomorrow to see the process right the way through the system. There are hundreds of extra caseworkers. We are doing evening shifts and weekend shifts to make sure that the current backlog is expedited as quickly as possible.

[Baroness Sheehan (LD)]

My Lords, on Monday, the Minister told me from the Dispatch Box that I was wrong when I raised concerns about application forms for Ukrainian refugees being available only in English, yet just last night, the Home Office confirmed that this is indeed the case. It said that Ukrainians seeking refuge could ask their sponsor to fill the form out for them instead. This is a ludicrous suggestion and further elongates an already arduous process. Does it not show that the Government are once again putting paperwork before people? Does the Minister accept that his remarks on Monday were wrong and will he please correct them?

[Lord Harrington of Watford (Con)]

I thank the noble Baroness, Lady Sheehan, for her question. If I misled her or this House, it was the last thing I intended to do. My memory is that I said that the forms are in English, but there are drop-down bits on the website that translate matters into Ukrainian. If that is not the case, I apologise to the noble Baroness. That is certainly in train and she is absolutely right to ask that question. I am very happy to contact her separately with a progress report on that. I apologise to her and the House if I misled her, but assure her that it was not done on purpose.

Homes for Ukraine Scheme

Debate between Baroness Sheehan and Lord Harrington of Watford

Thursday 31st March 2022 Lords Chamber

[Lord Harrington of Watford (Con)]

I thank the noble Baroness, Lady Hayman, for her comments—again, very constructive and helpful. I will do my best to answer them as quickly as possible, owing to time. The first question was about how we are making Ukrainians aware of our schemes. The answer to that is that now, through our work with the Polish authorities, when people pass into Polish territory, they will download a QR code, and that will give them all the information about our scheme, which is translated into their languages. Secondly, we are providing leaflets in Ukrainian that are distributed widely through NGOs as well as by our own staff. We are very conscious of this, and the noble Baroness makes a valid point. We need to do more. But now we are basically sending a message to everybody through a phone messaging system.

The second question was on simplification of the process. I have spoken extensively about that. I will not repeat myself, but my whole being is to simplify this process as quickly as possible.

Thirdly, the noble Baroness asked about the implications for the 44 people who have been made homeless. This is not an excuse, but I should clarify that this is from the family programme, not the sponsor programme. It is the responsibility of local authorities to deal with them. It is not acceptable. Of course, they have the money to deal with homeless people, but they should not be homeless because they are on a family scheme.

The noble Baroness’s final point is to do with the guidance that local authorities receive. I am sure she is aware, but there is extensive guidance on the internet, and I have regularly met the main people at the LGA to try to brush up on this. I have had conversations with CEOs of councils and with the political leaders of all parties to try to hone this.

[Baroness Sheehan (LD)]

My Lords, yesterday the noble Lord, Lord Ahmad, in response to the Statement on Ukraine, said that 2,700 visas had been granted to Ukrainian refugees. Can the Minister say whether that number refers to applications for the Homes for Ukraine scheme? My understanding is that people who do manage to navigate that application process are issued a reference number, not a visa, and then have to await an official letter of permission to travel to the UK, without which they cannot enter the UK. This is yet another example of putting paperwork before people. How many people have received that letter and, as a consequence, how many people have arrived in the UK?

Homes for Ukraine Scheme

Debate between Baroness Sheehan and Lord Harrington of Watford

Monday 28th March 2022 Lords Chamber

[Lord Harrington of Watford (Con)]

I shall write to my noble friend with the answer to that question because I am not party to that information.

[Baroness Sheehan (LD)]

Will the Minister meet me, because I am really struggling to get a family that I am trying to sponsor to fill in the paperwork. They are all women and children—three generations. They are struggling to fill in the application forms and upload the documents: they have to use Google Translate, their internet keeps failing and each time they have to start from the beginning as the page is not saved. That process has to be done for each and every person. Why is there no one on the ground in the Home Office to help them? Honestly, it looks as though the Home Office has designed a system that is programmed to fail. That just does not reflect the generosity of the British people.

[Lord Harrington of Watford (Con)]

I do not accept the statement of the noble Baroness that the system is built to fail—it is not. But there are problems with it. I would be delighted to sit down with her and discuss it. She did make one error in what she said—and perhaps she does not realise it—in that though the forms are in English, there is a drop-down section for each one translating into Ukrainian. But I would be very pleased to meet her.