Immigration and Social Security Co-ordination (EU Withdrawal) Bill

Debate between Baroness Shackleton of Belgravia and Baroness Neville-Rolfe

Report: 2nd sitting (Hansard - continued) & Report stage & Report: 2nd sitting (Hansard - continued): House of Lords
Monday 5th October 2020 Lords Chamber

[Baroness Neville-Rolfe (Con)]

My Lords, I always enjoy the company of the noble Baroness, Lady Deech, and her own story is compelling. Those who tabled this amendment have put their case very well. I sit on the European Union Committee with the noble Lord, Lord Oates, and we quite often make similar-sounding points. My noble friend Lord Polak has done much for the Conservative Friends of Israel.

We are debating a legislative requirement to provide physical documentary proof as well as digital proof under the EU settlement scheme. It is a very important debate and I wish to highlight three further issues which need to be given some weight. First, if there are two sources of the truth, the digital database and a physical document, what happens when they differ? This can cause difficulties for the individual, as I know from a family member settled in France but with a misspelled name on his French papers. A discrepancy between the two may also be grounds for appeal. We really do not want to create yet another pretext for expensive appeals, creating cost and delay, encouraging people to abuse the system and making it harder for those in genuine difficulty.

We have heard from the Minister that those in the settlement scheme will get a letter, or a PDF sent by email, setting out their status. This can be kept if it is physical, run off if it is an email, and/or stored electronically. Most of us here probably visit the US in a private capacity, and so will be familiar with ESTAs, where the permission to travel is online. We need one simple, single, consistent and reliable system of identity. We also need one that is not prey to fraud. As time passes, the permission to settle will become a valuable right. Physical documents, even when backed up by high tech, are too easy to fake.

Secondly, I would like to know the cost of this proposal. Is it a minor change, as has been argued, or a major one? I appreciate that the physical document will be provided only on request—a clever detail from the movers of the amendment—but in practice almost everyone will ask for a physical document. You would be mad not to, given that it is free under the terms of this amendment —so I fear that this will be costly. We know that some 3.9 million EU and EEA citizens have already applied to the settlement scheme. What is the cost of providing, delivering and policing over 3 million fraud-resistant documents? This question of cost and price is important; an estimate was also asked for by my noble friend Lord Polak. Perhaps the Minister could kindly give us an estimate before this is voted on—but, in my view, providing such documents for free is, in principle, wrong.

Finally, as noble Lords know, the future of ID is digital. As many have said, the direction of travel is right. I pressed the Minister on digital rather than physical ID when debating the legislation on coronavirus and the need for secure ID, for example for the enforcement of licensing laws and other age-restricted activities. Attitudes to digital have much improved during the crisis and we should take advantage of that in this Bill, but clearly the Minister needs to answer concerns about the failure of any new system. The US system is normally very robust indeed, and quite simple once you have answered their questions. Many businesses and financial institutions have digital systems that are extremely reliable, as I know from personal experience.

Any problems with vulnerable groups and internet blackspots can and should be dealt with as part of the forthcoming implementation plan for this huge change. The communication campaign, which we heard about earlier on Report, on the new immigration arrangements, provides a huge opportunity to chart the way ahead. I mention in passing that a good model in the pre-digital age was the 1992 campaign by the DTI, ironically on the creation of the single market. Careful planning and considerable investment in advertising, and in assistance for individuals and businesses, all led to a favourable outcome. The Home Office, under great pressure today I fear, may be interested to know that this also had a favourable effect on people’s perception of the department and indeed on its ability to recruit top talent.

Returning to the main issue, for all these reasons I am uneasy about this superficially compelling, simple amendment. I look forward to the Minister’s reply, endorse all the kind words that have been said about her talent and hope that she can find a way through this evening, and that colleagues will listen to her, think again and support the Government.

[Baroness Shackleton of Belgravia (Con)]

My Lords, I thank the noble Lord, Lord Oates, for tabling this amendment and give him my support. It is with a heavy heart that I do so, against my Government—my party.

I sat on the European Union Justice Sub-Committee with the noble Lord when we took hard evidence. We invited the ambassadors for all the EEC countries to come and talk to us and share their concerns, which were twofold. The first was that the applicants were made to feel unwelcome when they were asked to apply. They had to go through the Herculean task of proving something in circumstances where many of them had been super-contributors to our country—where we should have welcomed them with open arms. It looked as if we were doing them a favour in accepting them if they wanted to stay with us, not treating them as our equals. This was simply inhumane and there was no explanation for that.

Secondly, when they got to the very bottom of the task and were eventually accepted, they asked whether they could have some physical proof. They were denied it without any rational explanation whatever. I happened to chair the meeting to which we invited every single ambassador—it was in a large room, as we could convene in large rooms in those days. I asked them to share with us the single most upsetting feature of applying. To a man or woman, they responded that the lack of physical proof was the highest, the most frequent and the most troubling.

I not going to repeat the many speeches that have been made tonight because the night is getting long, but I want to add one other feature: cybersecurity. The reason I stand here tonight and am not being hooked up from home is because I am, as I have advised Black Rod, a victim of being hacked through my telephone. My parliamentary email, my own email, my WhatsApp messages, my pictures and my texts are all visible to somebody else. The future of crime is not only the nuclear problem; it is the cyber problem. With one swipe of a button, it affects the system. We have talked a lot about general accidents, not being able to connect and the mistakes that prevent us voting. We have law courts which sit virtually but crash in the middle of a hearing. But if we are under attack and somebody wants to cause serious grief to us as a country, this is what could be done in the absence of any back-up.

If this happens to the people who we are so lucky to have—I share the right reverend prelate the Bishop of Southwark’s view on this—we are simply not acting in a humane way. We are not treating our fellow citizens in the same way as we would like to be treated. The reciprocal arrangements in embassies across Europe are that British people are entitled to get proof there—they give it out free. We should take notice of that and reciprocate with similar willingness.

Finally, I want to close by saying this: it is never too late to right a wrong. I have enormous respect for my noble friend the Minister. I hope that she will listen to and take to heart the compliments paid to her personally. I hope that she will look into the abyss and feel that, tonight, we have done something useful to help the very many people who have written to ask for our support in what, for them, are extremely troubling circumstances.