Airports: Heathrow

Baroness Scott of Needham Market Excerpts
Monday 31st January 2011

(13 years, 9 months ago)

Lords Chamber
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Earl Attlee Portrait Earl Attlee
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My Lords, I look forward to answering a Question about NATS in due course.

Baroness Scott of Needham Market Portrait Baroness Scott of Needham Market
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My Lords, does the noble Lord agree that a bad situation last year was made infinitely worse by the seeming inability of the airport operator and the airlines to give passengers adequate information that was not contradictory? Have the Government looked at the matter and at who should be giving information?

Earl Attlee Portrait Earl Attlee
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My Lords, the noble Baroness is quite right; we touched on this last week as well. There are two reviews. One was commissioned by BAA. The other will come from the South East Airports taskforce. No doubt both reviews will consider that very important point and come back with suggestions on how we can avoid the problems in future.