The noble Baroness, Lady Howe, is right: more and more people will use this system. The implementation of the framework will mean that the regulator, Ofcom, and the Information Commissioner will have the tools that they need and will be able to take effective action to deal with this growing number.
My Lords, can my noble friend tell me the key benefits of framework implementation?
The key benefits to consumers with the revised framework include the strengthening of consumer protection through new provisions intended to make certain that consumers are better informed about supply conditions and tariffs and can switch providers more easily. That is just one of the many benefits. There are many others.