Baroness O'Cathain
Main Page: Baroness O'Cathain (Conservative - Life peer)Department Debates - View all Baroness O'Cathain's debates with the Department for Transport
(8 years ago)
Lords ChamberThe noble Lord is aware that there are certain aspects of that contract which are confidential. There is a letter in that respect coming through to the noble Lord, which I signed off this morning. The Government have also committed to extensive compensation and Delay Repay 15 has been launched for long-suffering commuters. But let us be absolutely clear: this is a long-standing dispute and, yes, it involves challenges with the contract itself and with Network Rail, but it also involves challenges with the continued action by the unions. The Secretary of State has been very clear. He has written to the trade unions inviting them to meet with Southern at ACAS and they have not taken up that offer. We need to ensure that we can head off further disputes of this kind and further interruptions to the service because, frankly speaking, over half a million people are going to suffer from further strike action.
Can I ask my noble friend to be very persistent with the Secretary of State? This is just no good. Today, the first two trains this morning were delayed, but we heard no excuse, such as “Sorry, there are no guards” or “no drivers” or whatever. When people then get into the carriages and look at the tabloids that are available today, they see that most of the tabloids have full-page ads from Southern saying, “Oh, we are sorry”, but they hear nothing about it. Why can we not get the board of Southern to go and stand on the cold, wet platforms at 6.15 am and get into London at least an hour late?
I know that my noble friend has raised this issue both in your Lordships’ House and also with me bilaterally. Let me assure her that I do not miss an opportunity to ensure that the Secretary of State is fully aware of the strong sentiments in your Lordships’ House. However, let me also assure her that the Government have set up a scheme by which compensation will be guaranteed to those long-suffering commuters. Regarding her suggestion, I am sure that the board of Southern is listening very carefully. Equally, it did appear at ACAS yesterday and the unions did not. Let us also contextualise this: the dispute with the unions is over driver-only operation of trains, but 99% of the people impacted have signed the new contract. It is about time they got back to work so that the other issues, which are to do with Network Rail and GTR, can be resolved. The dispute is not helping to resolve the issues on the line and it is not helping long-suffering commuters.