Smart Meters

Baroness Maddock Excerpts
Monday 8th July 2019

(5 years, 4 months ago)

Lords Chamber
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Lord Henley Portrait Lord Henley
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My noble friend brings great expertise to dealing with the interests of consumers. I can assure her that the programme regularly engages with consumer groups such as Citizens Advice. It has a dedicated consumer issues forum, which they and other consumer groups regularly attend. My honourable friend the Minister for Consumer Affairs has regular meetings with the appropriate bodies.

Baroness Maddock Portrait Baroness Maddock (LD)
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My Lords, how many people who had first- generation smart meters came up against problems when they tried to change their supplier? It was anticipated that people would make savings when they had smart meters. Have those savings reached the Government’s anticipated level?

Lord Henley Portrait Lord Henley
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My Lords, I cannot help the noble Baroness on the first figure she asked for, but if some figures are available, I shall certainly write to her. Earlier meters will be enrolled in the Data Communications Company infrastructure by the end of 2020, which I hope will help on that front. We are expecting to provide bill savings of some £1.2 billion by 2030, making the programme a very good investment for the country.