Mobile Phone and Broadband Prices

Debate between Baroness Lloyd of Effra and Lord Vaux of Harrowden

Tuesday 9th December 2025 Lords Chamber

[Baroness Lloyd of Effra (Lab)]

That experience indeed shows that good connectivity can provide opportunities for young people to participate in the economy and society. It is our aspiration that all people should have those opportunities.

[Lord Vaux of Harrowden (CB)]

One of the big phone companies has started to charge extra to warn customers of fraud and spam calls. Does the Minister agree with me that part of the basic service of a mobile phone company should be to protect its customers and that it should not charge extra for doing that?

[Baroness Lloyd of Effra (Lab)]

The issue of fraud and telecoms is very important. My noble friend Lord Hanson of Flint recently launched a telecoms fraud charter to emphasise how important it is for all telecoms companies to take action on that.