Post Office: Capture System
Debate between Baroness Jones of Whitchurch and Lord Wigley(1 month, 2 weeks ago)
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Baroness Jones of Whitchurch (Lab)
The noble Lord is absolutely right to raise this; it is an issue that relates not just to the Post Office and Horizon. We are very aware of that and are looking at whether other actions should be taken on a more general basis. It is at the top of our list of concerns, and I hope we will be able to come back with more information on that.
Lord Wigley (PC)
My Lords, does the Minister not accept that in the case of Capture, as Horizon, justice delayed is justice denied? Dewi Lewis, the sub-postmaster in Penrhyndeudraeth, is the son of my late agent, Maldwyn Lewis. He had to sell his house to bail out his son, hoping to avoid further prosecution. Is it not necessary to make maximum speed with these cases to avoid such circumstances?
Baroness Jones of Whitchurch (Lab)
The noble Lord is absolutely right: speed is of the essence. No postmaster who suffered from either of these schemes should have to wait longer than is absolutely necessary. We are doing everything we can to speed up the payments for the Horizon scheme, and we are working very quickly on the Capture scheme to see whether there are major issues we need to take on immediately. We moved quickly to conclude and publish the results of the independent investigation into Capture. As I say, we are committed to publishing a response this month, which will now be next week. We are moving quickly on this. The noble Lord is absolutely right, and none of us wants to see anyone waiting longer than they should to get justice in what are some terrible cases.
Future of the Post Office
Debate between Baroness Jones of Whitchurch and Lord Wigley(2 months, 1 week ago)
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Baroness Jones of Whitchurch (Lab)
I reiterate that we are ambitious for the Post Office. No decision has been taken about any potential closures of any post offices. There is a consultation taking place and we are trying to find a way to keep those post offices open in whatever way we can, whether that is providing different services or under different management. There is a guarantee that in both rural and urban areas a minimum provision of post offices must be provided, and the Post Office has confirmed to us that it will maintain that agreement, so it is a mistake to assume that they will close. I do not think there is any evidence of that at the moment. We are trying to find an alternative way to keep them open.
Lord Wigley (PC)
In an earlier answer the Minister used the words “including rural areas”, but I ask her to think in terms of “especially rural areas”. The reality is that in many rural areas the banks have closed down; this is certainly true in rural Wales. Some of the most vulnerable people in the community need access to post offices with a whole range of services, not just those available in shops. Will she please give a special place to rural areas in her consideration?
Baroness Jones of Whitchurch (Lab)
I hear what the noble Lord says. I reiterate that we absolutely understand the important role that post offices play in their communities in rural areas. We are aware of the role that they play as community hubs, if nothing else. The Post Office’s proposals are not about changing the access criteria that the Government have set for the Post Office, so those criteria will continue. That will ensure a network of branches across the country, particularly in rural areas.