(2 months, 1 week ago)
Lords ChamberThe Government are reviewing our product liability law but, as I say, making those changes requires primary legislation. Before we do that, we will consult all the appropriate parties to ensure that any updates we make to our product liability legislation continue to give the best protection to consumers and patients. It is of course important that we liaise with colleagues in the Department of Health and Social Care to ensure that any specific concerns about medical products are taken into account. That review is ongoing and will be underlined by full consultation.
My Lords, the review mentioned by the Minister is very welcome. One major element will be that, on many occasions, women who make complaints in medical settings are not listened to in the way we would want. We have seen many reviews of maternity and other services where women’s fears, concerns and complaints have been ignored. This is a very important element because, since that will take time, it makes the time for complaints even longer. I hope that will be taken on board.
The noble Baroness makes a very important point: women’s voices have often not been heard in the past and we are absolutely determined to make sure that they are in the future. We will take steps to reach out, to make sure that everybody feels that if they have a concern or complaint, it is taken seriously. I know my colleagues in the Department of Health will absolutely follow that up.
(3 months, 1 week ago)
Lords ChamberMy Lords, part of the challenge of addressing the proliferation of misinformation is the large volume of accounts created solely to spread information that is not verifiable and is fake. Often, these accounts are bots, as we call them. Have the Government considered introducing mandatory verification of identity on social media, so that platforms know the identity of all their users without removing their anonymity?
The noble Baroness raises an interesting point. This will depend very much on the terms of service of those individual platforms, the whole basis of which, as she knows, is to provide that anonymity. We would need a much more detailed discussion about them and about whether individuals should be identified. However, she is right that the proliferation of bots is a dangerous issue, and we need to be aware of it, not only in the UK but in state-sponsored attacks on our democracy.
(3 months, 2 weeks ago)
Lords ChamberMy Lords, I think that we are in danger of downplaying the significance of the Online Safety Act. It is a trail-blazing Act; the noble Baroness was very much involved in it. Our priority has to be to get that Act implemented. Under it, all user-to-user services and search providers, regardless of size, will have to take swift and effective action against illegal content, including criminal online abuse and posts of a sexual nature. We should get behind Ofcom and the Online Safety Act, and we will then obviously have to keep that Act under review, but we have the tools to do that.
Does the Minister agree that digital literacy is crucial, so that people are better able to identify often damaging misinformation and fake news? What is the Government’s strategy in that respect?
The noble Baroness makes an important point. Part of Ofcom’s responsibility is to heighten the role of media literacy. We are talking to the Department for Education, and obviously there is a role for schools to be involved in all this—but parents also have to take responsibility for their children, and for their access to these sites. The media literacy role that we have to play goes right throughout society; it is the responsibility of all of us to make sure that people understand, when they access these sites, what they are able to see and how all that can be moderated. Again, the social media companies have a particular responsibility to play in all that. We expect them to uphold their terms of service to make sure that children cannot access the sites that are inappropriate, and we will work with them to make sure that this happens.