Somebody clever beside me has just said that the noble Lord was describing a sandwich course, but there we are.
My Lords, following the Minister’s comments in relation to families, does she agree that young people’s initiative can be either stifled or encouraged by their family background? In the past, there have been initiatives on family learning. Does the Minister know where the initiatives have reached and will she encourage them in the future?
I have to admit that I do not know anything about such courses but I shall look into this when I leave the Chamber. No doubt the people in the Box will tell me that I should have been able to answer the noble Baroness. This bears out what I said earlier about family background and the need to help as much as possible. We are working with schools and are even working with primary schools to see whether we can encourage parents to be more engaged with the school. Of course, it is for schools to do that but where we can help we will, and I thank the noble Baroness for the suggestion.
(12 years, 10 months ago)
Lords ChamberMy Lords, does the noble Baroness not agree that people who take out these loans are usually the poorest in our society and have the least understanding of what even an APR is—never mind the interest rate? Does she not also agree that it is crucial that such people are able to get help from places such as citizens advice bureaux because they are local, or from groups that have outreach, rather than having to find credit unions that such people often do not understand? As the Government are so determined to tackle this problem, what is she going to do to encourage the CABs and outreach groups to move forward?
As the noble Baroness knows, a great deal of talk is going on with the CABs regarding the possible new range of duties that they will be delivering in the high street, which is, as she said, where people are and want to be. They do not necessarily want to join a credit union. They can go to other places for free debt advice but, inevitably, people need this money at the last minute for reasons that are very important to them. They are not going to seek advice, but they will need to know where it is when they need it. What we would like to do, and what we are pushing for in the industry, is ensure that before that money is loaned such companies make sure that people understand exactly how much money they will have to repay. I will take up any suggestions that the noble Baroness may have.