(9 months, 1 week ago)
Lords ChamberThe unit comprises civil servants who sit within DSIT, and it occasionally makes use of external consulting services. It adjusts its size and membership from within the DSIT team according to the nature of the threat at any given moment.
My Lords, on transparency: we would not know about the Counter Disinformation Unit if it was not for Big Brother Watch, which we owe great thanks for its service on that. The Minister seems to know what disinformation is. Can the Government tell us how they identify what is to be labelled as disinformation? Who checks the fact checkers? For example, BBC Verify seems keen to expose everybody else’s disinformation but seems blind to its own egregious examples of inaccurate information.
Well, the Government are clear, as is NSOIT, that disinformation refers to the deliberate attempt to mislead by placing falsehoods into the information environment. As part of the Civil Service, NSOIT would have robust internal measures to verify and check its own work, and indeed it reports regularly across government and to Ministers.
(1 year, 4 months ago)
Lords ChamberAs I say, the work of the CDU does not target any individual, and specifically it does not refer to any social media company the publications and writings of any Member of Parliament or any journalist. It does not go after political debate in any way. Inevitably, we are blessed in this House to have a number of prominent thinkers and writers, and their thinking and writing would end up in all kinds of departmental media summaries, as you would expect. Any subject access request would necessarily pick those up. That is not to suggest that the noble Baroness or any other Member of this House have been targeted individually by the CDU.
My Lords, is the Minister able to assure us that the Counter Disinformation Unit never pressurised anyone in big tech to censor by proxy? The public are owed that explanation, not just parliamentarians. Can the Minister comment on the danger of weaponising phrases such as misinformation and disinformation to discredit inconvenient truths and to silence dissent? These are serious concerns that members of the public have, and the Minister should answer the Freedom of Information requests when they are given to him, as requested.
I recognise the concern— I really do. I suggest that the greatest threat to our freedom of speech and freedom of expression is in fact disinformation itself, because however good or true a post might be, if nobody believes it, it is absolutely useless. To answer the first part of the noble Baroness’s question, the CDU does not place pressure on social media organisations and cannot oblige social media organisations of any kind to remove posts. What it can do is advise them that certain bits of content might or might not adhere to their terms of service.
(1 year, 6 months ago)
Lords ChamberI am happy to meet and discuss this. We are expanding what they are able to receive today under the existing arrangements. I am happy to meet any noble Lords who wish to take this forward to help them understand this—that is probably best.
Amendments 287 and 289 from the noble Baroness, Lady Fox of Buckley, seek to remove the provision for super-complaints from the Bill. The super-complaints mechanism is an important part of the Bill’s overall redress mechanisms. It will enable entities to raise concerns with Ofcom about systemic issues in relation to regulated services, which Ofcom will be required to respond to. This includes concerns about the features of services or the conduct of providers creating a risk of significant harm to users or the public, as well as concerns about significant adverse impacts on the right to freedom of expression.
On who can make super-complaints, any organisation that meets the eligibility criteria set out in secondary legislation will be able to submit a super-complaint to Ofcom. Organisations will be required to submit evidence to Ofcom, setting out how they meet these criteria. Using this evidence, Ofcom will assess organisations against the criteria to ensure that they meet them. The assessment of evidence will be fair and objective, and the criteria will be intentionally strict to ensure that super-complaints focus on systemic issues and that the regulator is not overwhelmed by the number it receives.
To clarify and link up the two parts of this discussion, can the Minister perhaps reflect, when the meeting is being organised, on the fact that the organisations and the basis on which they can complain will be decided by secondary legislation? So we do not know which organisations or what the remit is, and we cannot assess how effective that will be. We know that the super-complainants will not want to overwhelm Ofcom, so things will be bundled into that. Individuals could be excluded from the super-complaints system in the way that I indicated, because super-complaints will not represent everyone, or even minority views; in other words, there is a gap here now. I want that bit gone, but that does not mean that we do not need a robust complaints system. Before Report at least—in the meetings in between—the Government need to advise on how you complain if something goes wrong. At the moment, the British public have no way to complain at all, unless someone sneaks it through in secondary legislation. This is not helpful.
As I said, we are happy to consider individual complaints and super-complaints further.