Public Bodies Bill [HL]

Debate between Baroness Deech and Baroness Oppenheim-Barnes

Tuesday 11th January 2011 Lords Chamber

[Baroness Oppenheim-Barnes]

I remind the noble Baroness that the National Consumer Council did not give, and was not created to give, individual advice to consumers. Some considered that a great drawback. The noble Lord, Lord Whitty, rightly drew attention to the Consumer Council for Northern Ireland, which did indeed provide that service—I was always extremely envious of the fact that it was able to do so—and was a far better organisation as a result. To combine consumer research and services with CABs, which can give advice or, indeed, with the organisation to which the noble Lord, Lord Whitty, has referred, would be a step forward, not a step back.

[Baroness Deech]

The noble Baroness is, of course, right. It seems to me, as a consumer, that the need for individual advice is very great and will become greater. There is perhaps less of a need for research at the moment but the nation is replete with individual sector-specific consumer bodies and national ones. There should be rationalisation. As I say, I am not an expert but I see a great need for individual advice and perhaps a slightly lesser need at the moment for research. Noble Lords who have been involved in this field for years, as the noble Baroness has been, have made us all very much aware of the needs of consumers. To some extent a battle has been won but things have been bad in recent months. I suspect that they may get worse for the individual in the future.