The noble Baroness, Lady Wilkins, makes reference to a very important part of the European framework whose use is essential especially for the deaf. We are of course sympathetic to the challenges faced by deaf users when accessing telephone and other services. However, the framework makes it clear that decisions regarding such services, including the provision of video relay services, can only be made by Ofcom, the regulator, after a process of review, consultation, cost-benefit analysis and a proportionality test. Ofcom is currently conducting a review of relay services and the Minister, Ed Vaizey, met recently with members of the UK Council on Deafness.
My Lords, the Government will be aware of the largest ever demonstration by disabled people, taking place today outside these walls, against the loss of their rights to equal citizenship. Can the Minister please send out a positive message today that she will ensure the implementation of the European Union electronic communications framework for deaf users of BSL, so that they can have equal citizenship?