Department for Work and Pensions: AI

Baroness Buscombe Excerpts

Tuesday 5th December 2023 Lords Chamber

[Viscount Younger of Leckie (Con)]

I hope I can reassure the noble Baroness that we already have a proven track record in delivering technology in a responsible and well-governed way. We have extended our governance to include an AI steering board and an assurance and advisory group. DWP always ensures that appropriate safeguards are in place for the proportionate, ethical and legal use of data, with internal monitoring protocols adhered to. I further reassure her that the Cabinet Office’s Central Digital and Data Office has recognised our Lighthouse programme’s safe acceleration framework as an exemplar for AI development in government.

[Baroness Buscombe (Con)]

My Lords, given that the DWP’s proposed total expenditure for 2023-24 is a staggering £279.3 billion, can my noble friend tell the House whether this use of AI will contribute and is contributing to cost efficiencies within the department?

[Viscount Younger of Leckie (Con)]

I can reassure my noble friend that it will. I shall give a bit of granular detail: a 2021 DSIT report highlighted the potential impact of AI on the UK labour market, and this of course includes DWP. Automation is forecast to increase, rising from an estimated 7% to 30%, but I can reassure my noble friend that, with the changes, there will be a net gain. We have an average of about 900,000 employees per quarter moving from one job to another, so I can reassure my noble friend that my department’s employees will reduce, but there will be opportunities for those in AI.