Covid-19: Debt Collection

Debate between Baroness Burt of Solihull and Lord True

Thursday 23rd July 2020 Lords Chamber

[Lord True]

My Lords, I am of course hearing what noble Lords are saying and I endorse the principles of the Centre for Social Justice report. I am very proud of having done public service in local government. Local councils are custodians of their whole community and community interests. They should be sympathetic and act proportionately towards anyone in genuine hardship. I will reflect on the points that my noble friend has made and pass them on to colleagues in the department.

[Baroness Burt of Solihull (LD) [V]]

Does the Minister agree that government, especially local government, needs to take a leaf out of the commercial sector’s book and adopt more humane and effective methods of collecting debt? Will the Government postpone the reintroduction of bailiff visits until a new government debt management Bill can be introduced?

[Lord True]

My Lords, those are two important questions and I have touched on each. The call for evidence that we issued last month will inform policy in these areas. I hear what the noble Baroness and others say in relation to enforcement agents. I can only repeat that local authorities can act responsibly and many councils have responded positively to the challenges and have indeed signed up to the protocol developed by Citizens Advice, which was referred to in the original Question. I hope that more will consider doing so.