(3 years, 1 month ago)
Lords ChamberMy Lords, the Wendy Williams was clear about the importance of trusted community and grass-roots organisations in reaching claimants who might be nervous about interacting directly with the Home Office, but we now hear that the stakeholder advisory group that brought those bodies together to help government to
“build trust with the affected communities”
has been disbanded. So what will government put in place to offset the absence of that group and to ensure that those communities can be reached?
My Lords, as I said, we have done extensive community outreach. Since 2018, we have held approximately 200 engagement and outreach events across the country, including approximately 120 one-to-one surgeries to help people with their documentation for the Windrush scheme. We have held 80 public engagement events to raise awareness of the scheme. I will certainly take the stakeholder engagement point back to the Home Office, because it is a good point.