Bus Services (No. 2) Bill [HL] Debate

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Department: Department for Transport
Baroness Brinton Portrait Baroness Brinton (LD)
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My Lords, I want start by echoing the many tributes to our friend and colleague Baroness Randerson, who died so suddenly last weekend. She and I came into your Lordships’ House at the same time, but we had known each other through Liberal and Liberal Democrat politics and gatherings for many years before that. Her commitment to her roles as a Minister in the Welsh Assembly/Senedd, then as a Minister in the coalition Government and, more recently, as a transport spokeswoman for the party was always evident. Her research was broad and deep, her contacts enviable and her knowledge of her topics revelatory. She combined all that with a delightful, practical way that always made working with her a pleasure, whichever side of the House you came from. She is already sorely missed. I want to send love and support to her family and many friends.

It was typical of Jenny that she was working last week, having various conversations with those of us on these Benches speaking today. Thus we are, despite our grief, well prepared because of her as our team leader. It is a pleasure to echo my noble friend Lady Pidgeon’s opening comments—of which I think she would have approved—that, while there is much to commend in the Bill, there are matters that we want to question the Minister about, and we may want to lay some probing amendments in Committee to enable us to have a fuller debate.

I declare my interest as a vice-president of the Local Government Association and thank those who sent us briefings, including the Library. I also thank the Minister for meeting some of us to discuss the Bill.

It is a pleasure to follow the noble Lord, Lord Berkeley. He raised the question of what a bus is. I notice that he omitted rural postbuses. I used to love my Highlands postbuses; they were not very frequent, but at least you knew when they would come past in the most rural communities. I have seen some of them in France, too. I want also to raise the issue of guided buses. I was on Cambridgeshire County Council when the Cambridgeshire Guided Busway was planned, and some—ahem—years on, it is successful, using part of a disused rail line. It is always full, with people using it as a fast way to commute into Cambridge because the busy roads around it are quite difficult.

My noble friend Lady Pinnock reminded us of the history of deregulation of the bus services. What is happening here is also a delayering of the complexities, which is helpful.

The noble Lord, Lord Burns, and others talked about the problems of rural bus services. The rural model is absolutely not the same as the urban. If the Minister takes one thing away from this Second Reading debate, it should be that, because so many noble Lords raised it. Can he say how the Government plan to deal with that problem? The noble Lord, Lord Whitty, was right to focus on universal Oyster-type cards. As they are becoming rather old hat these days, I wonder whether new technologies might be a route to doing that. They might also be able to help with concessionary cards, which tend to be quite limited in areas for very particular specialist local types.

It was good to hear from the noble Baroness, Lady Bennett, of the Green manifesto commitment to bus services. I hope that she is encouraged that, from all parts of this House, we have all aspired to much of what her party’s manifesto said.

On Clause 9, can the Minister explain how the Government will ensure that an “approved person”—which will replace the word “auditor” in the Transport Act 2000—has the right qualifications and membership of a regulatory body, if appropriate. We are talking about public money here—I think that the Minister talked about large grants going to either local government or via other routes. The “auditor” had a well-known and understood qualification and level of skill, so will there be any other deregulatory actions that will result in unintended consequences? He knows this, because I raised it with him when we met, but one of the unintended consequences of deregulating and changing the qualifications relating to fire protection inspections was that fire doors failed during the Grenfell Tower fire—and many others—because the standards had gone with the deregulation. This is not a safety issue, but, where public money is being spent, it is very important that the Government and the public can be assured that it is good value for money.

Can the Minister confirm that Clause 11—the amending of the Public Service Obligations in Transport Regulations 2023, SI 2023/1369—complies in its entirety with the Procurement Act 2023? Clause 11 simplifies the direct award of bus contracts to incumbent operators. I understand that this is only a temporary arrangement, but it could last up to five years, and that is a long time to have something that may not comply. I look forward to hearing from the Minister on that.

My noble friends Lady Pidgeon and Lady Pinnock raised the important issue of how real devolution is to local areas. The latter asked a very key question about the ambition of government. Is it universal across the country? If so, will enhanced resources come with enhanced partnership plans? I suspect that this is one of the areas that we may return to during the passage of the Bill. Powers with no funding are not real powers, and they will fail. The noble Lord, Lord Burns, is also right that a multiyear funding settlement is absolutely essential. Local government has been asking for that from Governments of many political colours for many years.

Noble Lords mentioned the increase of the fare from £2 to £3, and affordable fares are certainly vital. Travelling in Vilnius recently, it cost me less than €1 for 60 minutes on the bus system. You can get 24 hours for €3.50, and for 240 hours it was €12. Technology tells when you check in and check out, so it is not an elapsed time; it is the actual time that you are travelling, and it stops calculating it when you stop travelling. Why does that work in Vilnius? The roads are empty, because the buses are so cheap and so reliable that everyone relies on them. I do not think that the UK bus market is anything like that now, but would it not be good if we could aspire to that?

Clause 19 adds provisions to the Statistics of Trade Act 1947. From these Benches, we welcome the publication of bus statistics to mirror those used in the rail sector. The noble Lord, Lord Hampton, asked whether that would include safety information. That is an excellent idea, because it is amazing how behaviour changes when data is collected. I suspect that driver training, by being refreshed, would improve, too. I also want to know whether assistance data—easily obtainable these days because of the assistance apps that rail staff now use—can provide a lot of that data, including the mode of assistance required.

I am so delighted that the noble Lord, Lord Holmes, wants Clause 22, on floating islands and bus stops, to be strengthened. The noble Lord, Lord Whitty, omitted to mention that there are also problems for disabled people in his list of the problems with traffic islands between cycle lanes and the main highway. One joy I have on an island that I get off at regularly is that there is some random street furniture. If the bus driver does not line up exactly, when I am on a steep ramp coming off a bus, I cannot stop at the bottom. So I have to try to whizz round to the side of the street furniture to avoid crashing into it. Frankly, much more worrying are those islands where, if you keep whizzing, you can go straight into the cycle lane, which is a danger to you as well as to cyclists. A moratorium would be good until we can work out what should happen.

Clause 22, on guidance for the safety of bus stopping places, is not strong enough. In subsections (1), (2) and (3), the word “may” is used. A Secretary of State may choose not to do it, and the guidance appears not to be statutory, so bus franchisees could choose to ignore it. Can the Minister explain why “may” is used here, and why the Government would not want the safety of disabled people to be stronger?

The noble Earl, Lord Effingham, raised the important point about accessibility at bus stops. While they are not as dangerous as islands, it is very frustrating being unable to use a bus shelter because there is not enough space on the pavement for a wheelchair to get into the bus shelter. As my noble friend Lady Harris said, children with special educational needs and disabilities are being affected in North Yorkshire. The statistics she cited were shocking. In addition to the question she asked the Minister, I ask: will he agree to meet his education counterpart? It seems that what she described is an absolute breach of the Children and Families Act arrangements for making statements for children with special educational needs. It was always intended that those travelling to and from special schools and special provision would not have to pay for it, because it is often so far away.

Clauses 24 and 25 cover the rights of bus and coach drivers, but only in the context of ensuring that staff are trained. Clause 24 deals with anti-social behaviour. I was somewhat surprised at the noble Earl, Lord Effingham, deeming it unnecessary, along with other oversight mechanisms, saying that he would come back to this and that it would be good to have a debate in Committee about this. Disability awareness is not the same as the rights of disabled people under the Equality Act 2010. That is clear from this Bill and from the Supreme Court judgment in 2016, brought and won by the wonderful disability campaigner Doug Paulley, where the vehicle to ensure accessibility—I do not mean vehicle in the sense of with wheels; I mean the legislative vehicle—for disabled people was enacted through bus driver regulations. They are not the same thing. The entire power rests with the bus driver, and I am afraid some of them treat disabled people raising issues as anti-social behaviour—I have had it in the last couple of weeks—because anti-social behaviour is part of the same regulation, and therefore I suspect it is part of the same training as driver training.

The noble Lord, Lord Holmes, referred to audio on buses. We need to remember that it is not yet universal, even in London. There is one bus route I use regularly, where I have to sit in a wheelchair space in reverse and there is no audio. It is potluck if you get off in time. Can the Minister say why the Government have not chosen to follow their own example in the Passenger Railway Services (Public Ownership) Bill that your Lordships’ House debated in the autumn? I hope that they are prepared to consider that the Equality Act 2010 is added specifically.

In conclusion, the noble Lord, Lord Whitty, was right in saying that we need a revolution in bus services in rural areas and towns. It is important that we address accessibility and rights—including, by the way, the drivers’ rights, which other people have spoken about. We need to make sure that the new franchise systems are value for money, truly accountable and truly devolved. From these Benches, we are looking forward to the next stages of the Bill and to the Minister’s response.