Baroness Brinton
Main Page: Baroness Brinton (Liberal Democrat - Life peer)(9 years, 10 months ago)
Lords ChamberIn terms of recourse if things go wrong, there are two directions in which a student can turn. The first is the Office of the Independent Adjudicator. The second is the exceptional case process, the format of which is under consideration and will be announced shortly.
My Lords, I follow on from the previous question. How will universities be held accountable to make sure that they are providing the appropriate support under the revised arrangements? Will there be a national benchmark to check that a minimum standard is being provided for students with certain conditions?
My Lords, the universities—certainly those on the higher fee band—will have to put in place access agreements, which will be monitored by OFFA. As I say, there will also be the appeals process and the Office of the Independent Adjudicator to ensure that these reforms roll out smoothly.