Oral Answers to Questions

Debate between Lord Sharma and Stewart Malcolm McDonald

Wednesday 2nd October 2019 Commons Chamber

[Alok Sharma]

I pay tribute to my hon. Friend for all the work that she has done in Bangladesh in tackling humanitarian issues, and she raises an important point. We have a flagship programme called the Girls’ Education Challenge, which does fund support for 23 menstrual hygiene projects across 13 countries, but of course I would be happy to meet with her and the company in her constituency.

[Stewart Malcolm McDonald (Glasgow South) (SNP)]

Ukraine is a country that is perhaps redeveloping rather than developing. Can the Secretary of State tell us what projects he is supporting for women in business and education in the east of Ukraine, where there is a war with Russia, particularly through the International Committee of the Red Cross?

Oral Answers to Questions

Debate between Lord Sharma and Stewart Malcolm McDonald

Thursday 15th November 2018 Commons Chamber

[Alok Sharma]

As the hon. Lady knows, split payments are available under universal credit. It is very important that if any individuals are facing the sort of abuse she talks about, we need to be able to signpost them to additional support. We give training to our work coaches to allow them to do that.

[Stewart Malcolm McDonald (Glasgow South) (SNP)]

Universal credit comes to Castlemilk in my constituency next month, where there is a women’s group supporting women who have fled or who are living with domestic violence. They are deeply, deeply concerned about universal credit coming. Will a Minister please come to Castlemilk to meet these groups of women?

[Alok Sharma]

I go up and down the country to jobcentres, and I will, of course, go to Scotland in due course, but what I hope the hon. Gentleman will do in turn is talk to local jobcentres in his area and seek that assurance as well for his constituents.

Universal Credit

Debate between Lord Sharma and Stewart Malcolm McDonald

Tuesday 16th October 2018 Commons Chamber

[Alok Sharma]

Sanctions are implemented only once there has been a detailed process, and there is an opportunity for individuals who are facing a potential referral to explain to decision makers why there are mitigating circumstances.

[Stewart Malcolm McDonald (Glasgow South) (SNP)]

Universal credit comes to Castlemilk jobcentre in December. The Minister will know that one, because he tried and failed to close it down. Can he guarantee that there will be no more closures or changes to jobcentre provision in the city of Glasgow?

[Alok Sharma]

We have reconfigured the jobcentre estate, as the hon. Gentleman knows. He will also know that part of the reason was that we were paying for 20% of space that we were not using. We now have a jobcentre estate that is fit for the 21st century.

Jobcentre Closures

Debate between Lord Sharma and Stewart Malcolm McDonald

Monday 5th February 2018 Commons Chamber

[The Minister for Employment (Alok Sharma)]

I congratulate the hon. Member for Glasgow South (Stewart Malcolm McDonald) on securing this important debate, and I thank all Members for the kindness that they have shown by inviting me to their constituencies. I have never felt quite so loved by Opposition Members as I have this evening.

[Stewart Malcolm McDonald]

Wait till you come.

[Alok Sharma]

That is what worries me.

Employment in the United Kingdom is at a record level. In the hon. Gentleman’s constituency, the claimant count has dropped by 50% since 2010. That drop has been replicated across Glasgow city, where there has been a fall of 11,000 in the number of claimants since 2010 to just 13,500 today. In Scotland as a whole, unemployment has fallen by 107,000 since 2010, and I know that all hon. Members will welcome those figures.

[Alok Sharma]

Because of the timing of the debate, I have plenty of time to respond to a whole range of issues that have been raised, and I will try to do so throughout my speech.

As I was saying, as the unemployment rate has fallen, the use of jobcentres has also dropped. Right now, across the whole country, there is a 30% under-utilisation of the Jobcentre Plus estate. It is therefore absolutely right that we reconfigure the estate after a 20-year period and make jobcentres fit for the 21st century as not just places where people go to “sign on”, but places they regard as somewhere that will genuinely help them on the road to employment.

Hon. Members have made this point, but let me repeat it. In March 2018, the contract covering the majority of the DWP’s current estate of more than 900 sites comes to an end. This presents a significant opportunity to re-evaluate what we need from our estate. The estate that we required at the start of the contract 20 years ago is different from what we need now. We want an estate that enables us to create more modern, digitally enabled and engaging environments that fit the ethos of universal credit and reflect the falling claimant count.

[Stewart Malcolm McDonald]

It is not really modernising it if it is no longer there, so why were we not offered a debate that could have been constructive, reflecting what the hon. Member for Glasgow North East (Mr Sweeney) said about co-locating with other services that are provided, instead of a high-handed closure programme on which the public would not even be consulted?

[Alok Sharma]

I was coming to co-location. Our proposals seek to reduce the floor space we occupy in Glasgow while retaining sites and locations that are accessible to all residents. Of course, we explored options for co-location in sites that we are retaining, but we were not able to identify suitable locations in Glasgow.

--- Later in debate ---

[Alok Sharma]

In Glasgow, where this is particularly relevant, we started with 16 jobcentres that, on average, were only 40% utilised—small, half-empty offices that made it challenging to create a welcoming and positive environment. Back in 2010, with nearly 25,000 claimants, this may have been suitable, but it clearly no longer is. This dated estate across the country comes at a significant cost. Our changes will lead to savings to the taxpayer in the order of £135 million a year over the next 10 years. This money can be reinvested in delivering services for claimants, which I am sure hon. Members agree is a good thing.

Colleagues have mentioned the consultation and what methods were used. We did contact claimants, and jobcentre staff did speak to claimants throughout the process, informing them of the change and supporting them through it. Additionally, there was a discussion about what method was used to work out travel priorities. We got input from local DWP colleagues, who know the local transport available, so the idea that we did not speak to anyone on the ground is unfair.

[Stewart Malcolm McDonald]

I do not doubt the Minister spoke to DWP people on the ground; I spoke to them—they told me they googled the transport options. That is how they worked this stuff out. On co-location, he did not bother to inform Members of Parliament of the decision; we had to read about it in the press. I understand that there was no dialogue with the city council about co-location at the time either, and the Scottish Government were not even consulted—they, too, had to read about it in the press. I am afraid that that does not stack up.

[Alok Sharma]

I think I have made the point about co-location. We are having an estate that is fit for the 21st century. Where a new jobcentre was over 3 miles and 20 minutes away by public transport, online public consultation was held, as hon. Members will know, and we operated on evidence, and we listened and took action as a result. For example, we are introducing a new employability suite at Atlantic Quay and, as hon. Members know, we decided to retain the jobcentre in Castlemilk because of the feedback we received. I hope that hon. Members will therefore feel that we have listened on that point.

As we deliver these changes, this local approach is continuing with stakeholders and through partnership events, and we are working with claimants to find the best solutions for them. So far, we have moved out of 70 sites across the country with success, and these moves are being well received both by claimants and staff, as well as our partners. There was a discussion about how staff and claimants were reacting to the move. The feedback from claimants on the move from Maryhill to Springburn is that the move has been extremely positive, and they welcome access to more facilities. One claimant said:

“I never expected it to be as good as this”.

Furthermore, 23 claimants have transferred to Partick because it is easier for their own journey.

I agree it is vital that staff are looked after, but staff have told us that they are happier being part of a bigger team and office, that it allows them to provide an evolving and improved service based on customer needs, that the teams have come together seamlessly and that the team culture, which is incredibly important in any organisation, is developing to maximise benefits to claimants. The idea that this is having a detrimental effect on claimants and staff does not hold true.